You may have heard of Microsoft’s Modern Workplace; their suite of cloud-based technologies aimed at businesses. This term comes from Microsoft’s aim to equip organisations with technology that allows them to work however they wish. Remote working became widely accepted in 2020, and hybrid working is becoming the new trend in 2021, and Microsoft Modern Workplace holds everything a business needs for it.
An IT Support London company spoke to us about the Modern Workplace. TechQuarters is a managed IT service provider, and a Cloud Solution Provider (CSP). The CSP program was instigated by Microsoft to enable partners to provision the Modern Workplace solutions to customers at preferential rates, alongside other services that the providers have to offer.
“Our managed IT services London package includes our own IT support, aimed at 50+ user organisations,” say TechQuarters, “and alongside that, customers get deals on Microsoft 365 licensing, Business Voice, and plenty more.”
Included in the Modern Workplace Solutions is the Microsoft 365 Business licenses. The Business Licenses includes the Windows 10 operating system; the Office online & desktop apps (Excel, PowerPoint, Word and OneNote); the unified communications platform, Microsoft Teams; Outlook email client, and the Exchange Server; and individual cloud storage in the form of OneDrive.
This is the base service Microsoft offers, and was formerly known as Office 365. Microsoft Office 365 price varies depending on the license you purchase. But the Business Licenses come in 3 different packages: Business Basic, Standard, or Premium.
The other licenses in the Modern Workplace give you access to different products and features. For example, Microsoft 365 Business Voice is an add-on license for Microsoft 365. Business Voice gives you access to Microsoft’s Internet Telephony system – a Voice over Internet Protocol (VoIP) system – which is integrated into Microsoft Teams, and can turn any device running Teams into a business telephone.
If you want Cloud-based security, you can purchase licensing for Enterprise Mobility + Security – which offers unified endpoint management, Information Protection, Threat Analytics, Identity and access management, and many more security features.
And if your business wants to develop their own applications, they can do so using Microsoft’s Power Platform. Comprising of three applications: Power Apps, Power Automate, and Power BI – the Power Platform allows businesses to streamline business processes using automation and custom apps; and it allows them to harness business intelligence to gain detailed insights from company data.
All of these services are cloud-based, meaning they can be accessed and used from anywhere, through the various portals from each service. This allows users to work flexibly if they choose. It also makes delivering IT support much easier: “If you experience issues with a cloud-based service,” says TechQuarters, “an IT technician can easily access the same service and troubleshoot the issue. It makes resolving issues remotely very easy.”