Are you facing a problem at checkout using Afterpay? Are you not able to access your Afterpay account? Facing trouble making in-store purchases with your Afterpay account? Ok, calm down!! No worries if you don’t know how to fix it. Confused why? Don’t worry as we got your back! Here is a post in which we will discuss how to fix Afterpay not working issue.
Even if the eligible users use Afterpay, they do not have the buy now and pay later option from thousands of retailers all over the world. You must be knowing that if you use Afterpay then you can easily split your payment into four installments. You can even make the down payment for the items that you have bought. Then you get six weeks to pay the remaining amount. Whoa!
Along with this do you know the best part is that when you use Afterpay you don’t have to pay any interest, no credit check, and no fees at all when you make the payment on time? But at times, Afterpay may not work and may cause trouble. So, if you want to know how to fix Afterpay not working then the very first fix that you can try is by checking your internet connection. You can even check the Afterpay servers, check if your Afterpay app is updated or not, etc.
With the help of these and many other fixes that we have discussed below, you can easily fix your Afterpay not working issue. To know more solutions on how to fix your Afterpay not working in deets read below.
Why Is Afterpay Not Working?
Could be that your Afterpay is not working because you do not have sufficient funds in your account?
Or, you might have bought an expensive item and have not cleared your previous payment. You might be using an outdated app, and ordering lots of items. The merchant with which you are using Afterpay does not accept Afterpay or the server is having issues. OMG! So many reasons!
No matter what the situation is, you will always find the fixes to solve the issues on your own. If not, you can even make sure that the problem does not take place from your end. For this, let’s take a look at how to fix Afterpay not working?
Different Ways On How To Fix Afterpay Not Working
If you want to know how to fix Afterpay not working issue, then you need not worry as it is not rocket science. Here are a few fixes that you can try on how to fix Afterpay not working. Let’s check them out.
1. Check Your Network
The first and foremost thing that you have to do is check your network.
Make sure that your internet connection is working fine. You can even run the speed test on various platforms available online, say, fast.com or any other server of your choice. We suggest you turn on and off your Wi-Fi router. You can even try to use Afterpay with your mobile data and not on your Wi-Fi if you are facing a problem with the Wi-Fi router.
2. Try Disabling Your Private Virtual Network
There are many people who use VPNs to stream content and to keep their network secure from third-party trackers. And this might be causing the issue. If you are connected to the server of a different country, for instance, the VPNs location is the UK and you stay in the US, then you are hiding your location?
But, do you know the finance apps and the services will need your actual location to confirm your identity.
That is why, if you are connected to the VPN it is suggested to disable it. Mostly, the connections to the VPN server of the different cities in the US don’t cause the issue, however, you can try to disable the connection if you are not able to use Afterpay.
3. Check Your Afterpay Servers
If you see that your internet connection is working fine and you too have disabled the VPN, then the problem could be with your Afterpay server.
It is a good idea to check the app server or the service that you are using, to know whether the issue is from the client-side or the server-side. If you don’t know how to do this, you can check your Afterpay server status with many free services that are available on the internet.
4. Update your Afterpay App
Did you update your Afterpay app?
If you are using the older version of Afterpay, then there might be a chance that your Afterpay doesn’t work because of this issue.
Just like any other app, Afterpay also gets updated with the new versions. And with every new version, it also fixes some bugs and issues being faced by users. So, if you update the Afterpay app to its latest version, then you can be sure that you will not face these issues anymore.
5. Sign Out And Sign In Again
There could be some bugs and glitches in the Afterpay app and its files.
So, it could be these bugs that corrupt your user data which leads to an unexpected error message that appears on your current sessions. If this is the case, then try to log out and log in again to your Afterpay account. Once you log out from the Afterpay account just close the app or its website and then log in again to your Afterpay account.
6. Ensure That The Merchant Accepts Your Afterpay
There are some merchants and shops that do not accept Afterpay. So, if you are buying an item from such a merchant who doesn’t use Afterpay, then, of course, you will not be able to use Afterpay in that shop.
There are also other limitations that are linked with the merchant. Besides the merchant not accepting Afterpay, there might be some products that are not available for the Afterpay services.
So these were some of the solutions on how to fix Afterpay not working issue. These methods are quite easy to follow. You can try these methods and see whether they helped you or not. If you still got some problems then you can reach out to us in the comment section below.
Frequently Asked Questions
Q. Why Does Afterpay Show Something Went Wrong?
If you see the message something went wrong, then it could be because your payment method is not sufficiently funded. In such a case, you can try to update the app. This will allow the Afterpay app to check if you have sufficient balance for your first installment or not and then try again.
Q. Why Is Afterpay Not Showing At Checkout?
If the store does not belong to its inventory, then you will not be able to see the logo when you purchase. The platform accepts many stores that you can easily find in the catalog when you shop. So, when you activate your Afterpay card check the logo at checkout for the eligible products.