Last Updated on 5 months by Shubham Attri
Apple is actually growing as the convenience of the modern world. There has been an increased number of outlets that allows you to use the NFC technology on your Apple Pay with which you can pay for goods. However, there are times when payments do not work on Apple Pay. Did you face payments not working on Apple Pay issue? If so, then this post is going to help you.
Apple Pay is perhaps one of the signs that say we are living in the future. Instead of searching your wallets to take out cash and make the payments or make payments with credit cards, you can simply use the same smartphone that you use to text, take pictures and watch TikTok videos near the register and automatically charge your credit card. Now, isn’t that really easy? It indeed is.
Now, if you see that you are facing the issue of payments not working on Apple Pay, then this post is going to help you out. You can try to select the card manually, sign out and sign in again to your apple account, ensure the Apple Pay is not down, and try to use a different reader.
Below you will find all the fixes that you can try out in full detail to solve this issue. Are you ready? So, let’s begin without wasting any more time.
Payments Not Working On Apple Pay
When your Apple Pay does not work properly and you are facing issues at the time of payment is really very frustrating and it can even land you in trouble. But don’t you worry there are many troubleshooting steps that you can try which will help you out whenever you face issues with Apple Pay. Here are some of the fixes that will help you with Payments Not Working On Apple Pay.
1. Sign Out And Sign In To Apple Pay Again
One of the first fixes for Payments Not Working On Apple Pay, is to sign out and sign in. Just like you, there are some other iOS users who have been facing issues using Apple Pay between their Apple Pay or iWatch and the NFC reader on your Mac. Though it has been reported to work when you use Apple Pay with a Mac.
Well, the solution to this is very easy. You simply have to sign out and sign back in again to the apple account. Here’s what you need to do on your Apple Pay:
- Go to settings.
- Then, click on iTunes and the app store.
- Now, you have to click on the Apple ID and then sign out and sign in again.
If you are using a Mac, then here’s what you need to do:
- Click on the Apple menu.
- Now, click on the system preferences.
- Next, you have to click on the iCloud option.
- Hit the log out button and then sign in again.
2. Ensure Apple Pay Is Not Down
If you see that your Apple Pay is not working, and if you think that it is your iPad that is not working then that may not always be the case. It can be that the web services that Apple Pay uses on the backend iOS are down. If this is actually the case then, you have to wait a few minutes till it’s back up. To verify the same, you can just take a look at the Apple systems status website to see if there are any problems with the Apple Pay services. If Apple Pay is working properly then you can try out other fixes.
3. Try To Use A Different Reader
Before you make any payment at the store you need to make sure that the store supports Apple Pay. Even though the store supports you may still face issues at some point in time with Apple Pay. In this case, you may want to check and see whether the store has any other terminal or not. If you see that many terminals are available then try them out. It may be that terminals do not work for you.
4. Select The Card Manually
It could be that even if Apple Pay ready terminal does work with your phone it is an NFC reader that cannot detect Apple Pay properly. If you see that just holding your phone up to the terminal does not work then you can try to select the card manually.
If you want to do this then just simply select the card that you want to use. Hold your phone next to the reader. If this works then you have to use the touch ID or face ID when you get prompt and the transaction will get completed.
5. Restart Your Apple Pay
If you see that the above-mentioned options don’t work then the easiest thing is to restart your phone. There are many people who think that this simple fix will. But in reality, there are many stats, and bits and pieces of data are reset in your phone when you restart it. So, it could be that one of these might be affecting Apple Pay so just a simple restart will work. This is yet another fix for Payments Not Working On Apple Pay.
6. Re-Add Your Card
If you have a card that continuously has issues with Apple Pay then you may want to remove it and re-add it to Apple Pay again. This comes in handy if you have just received a new card from your credit card company since the details that have been changed may not automatically register with Apple Pay.
If you want to do this then open the setting on your phone and then, and here’s what you need to do:
- Go to the wallet and Apple Pay.
- Choose the card that you want to re-add and then click on the remove card option.
- Go back to settings, then, select the wallet and Apple Pay option.
- Now, you choose to add a credit or debit card option and follow the prompts that will help you to add your card.
Now, after reading this post you do know how to fix payments not working on Apple Pay issue. The fixes that we have mentioned above are really easy to follow. If you have any questions, you can reach us in the comment section below.
Frequently Asked Questions
Q. When Does The Apple Pay Account Gets Locked?
Your account may get locked if there is any kind of suspected fraud on the account, or if there are extra security checks that need to be completed. If you see that your account is locked then you will not be able to use Apple Pay to make any kind of purchases. You will not be able to receive or send money or add money to your account. Moreover, you will not be able to transfer money to your bank.
Q. What To Do If Your Apple Pay Account Gets Restricted Or Locked?
Your Apple Pay account may get locked or restricted so that it can prevent fraud, account security reasons, and also comply with regulations. Your account registration or lock could be temporary until and unless you verify your identity or while your account is under review. You may also need to contact apple support for further steps.