Amazon Astro Not Connecting To Wifi | 5 Solutions

Amazon Astro Not Connecting To Wifi

Amazon Astro is an ambitious robot assistant available for a very friendly price. This is for sure an innovative hardware piece. Some users are reporting WiFi issues with it. Here we are with a post on Amazon Astro not connecting to Wifi.

Amazon Astro is a luxurious item available for sale for just $1,000. It is more like Amazon Show 10. It comes with a big screen and video call feature. It comes with a camera and speakers. It comes with the same navigation technology that is installed in the robot vacuums. It also comes with an Alexa guard for its protection.

All the features of this robot are Wifi dependent. If the Wifi is affected, then this robot can’t work efficiently. So, we will discuss more on Amazon Astro not connecting to Wifi and will find a way to solve the issues.

Amazon Astro Not Connecting To Wifi: Solution

If you are among the users who are facing the wifi connecting problem with your Amazon Astro, then here is a guide for you. Carefully follow the steps to resolve the issue.

Solution 1: Set Bound Zones

The Wifi connected in our homes, and its signal is not the same everywhere in our homes. At some point it’s high and at places it is weak. As Amazon Astro moves around in the house, it experiences both strong and weak signals. At weak signals, it will buffer on media and will take some time to respond to the commands. To solve this problem, either don’t allow Astro to go in the weak zones and other way is to use a range extender which will increase the range to strong at each point of the house.

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Solution 2: Restart your device

Most of the time, restarting your device solves alot of issues including the Wifi issue. We have provided the procedure on how to restart your Astro robot below.

Solution 3: Check your network

Try rebooting your network as well. Connect your Astro on the 5GHz band if you are facing issues on 2.4 GHz. Also, make sure your router is working properly. Also, check if the wifi driver of Astro is working properly.

Solution 4: Reduce the Number of devices connected to your Wifi

If your Wifi is connected to alot of devices, this will decrease the internet speed of the device. This can also result in errors. Try reducing the devices and then connect Astro to your Wifi. check if your problem is solved.

Solution 5: Visit the service center

If the problem continues, then you have to visit the nearest service center and get your device corrected or replaced.

How To Restart Amazon Astro?

Here is a simple guide on how to restart Amazon Astro. Follow the instructions carefully.

  1. Press and hold a microphone, and camera off the button for 3 to 4 seconds.
  2. A screen will pop up.
  3. Select restart option
  4. This will restart the device.
  5. If the restart option is irresponsive, then
  6. Press and hold the same buttons for 10 seconds. 

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Wrapping Up

Here we conclude our post on Amazon Astro not connecting to Wifi. we have provided 5 ways to solve the issue. If the problem continues, then you have to visit a service center and get your device serviced.

Keep exploring our website to know more about Amazon Astro.

Frequently Asked Questions

Q1. Why Is Amazon Astro Not Connecting To Wi-Fi?

There can be alot of options that can cause this issue. Wifi connection, weak signal strength, driver, and other such causes. Here are some ways to correct it.

  • Set Bound Zones
  • Restart your device
  • Check your network
  • Reduce the Number of devices connected to your Wifi
  • Restart your Wifi router

Q2. How Do I Connect My Astro Box To Wi-Fi?

Here is a quick guide on connecting Wifi to the Astro box.

  1. Plugin the Wi-Fi dongle into the front USB port of your PVR decoder. 
  2. A prompt will appear stating “Do you wish to connect to a wireless network?”, and select “Yes, continue.” 
  3. Once connected, the Wi-Fi icon will appear on the screen.

Q3. Why Does My Astro Have No Signal?

  • Switch off the power for your box and make sure that the adapter’s power light is off. 
  • Unscrew the satellite cable from the box and pull it out. 
  • Plug the satellite cable back into the box and screw it back securely. 
  • Switch on the power for your box and make sure that the adapter’s power light is on.

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