Last Updated on 3 months by Shubham Attri
However, interacting with people is an amazing and adventurous perk of social media platforms, but what will you do when you face an error out of nowhere like Snapchat group chat not working? No need to freak out! We have some fixes saved for you!
Sometimes keeping the connection and bond between two becomes difficult if errors like Snapchat group chat not working occurs! For such unlucky situations, we’ve a list of methods that you can practice to fix it. All you need to do is read the given article carefully!
You can either try logging in and out or try opening your account on PC and if not also this, then you can update the application! There are multiple fixes! Go into the details to understand it properly.
If you are scared of your Snapchat group chat not working, then in that case you better start reading quickly!
Snapchat Group Chat Not Working? Know Why!
There can be multiple causes of Snapchat group chat not working. Many of the times it can be from the Snapchat team end and other times it can be from your end.
Let’s find out after all what’s causing Snapchat group chat not working exactly!
Snapchat Server Is Down
Many tech specialists panic when they come to hear that the Snapchat server is down. Similar to Facebook and other social media platforms, Snapchat sometimes get down the track and functions improperly.
There’s no fixed time for the server to get down, nke there’s a solution for this! So the wise action that can be taken on this is to sit back and wait for the server to work again.
Poor Internet Connection
Such types of cases get ignored most of the time. They forget to consider it one of the reasons to cause malfunctioning of the application. Users forget that this can also be one of the main causes of such poor performance of your software.
Whereas, internet connection is one of the most common reasons. If you are accommodating in any rural area which is on the country skirts, then there are high chances that your internet connection would be a little weak. To fix this you should try disconnecting the internet source and reconnect again! Or prefer a better speed internet source like Wifi etc.
There Might Be A Bug
Bug! A nasty one! Yea it is. There can be some internal error going on with the software in your device. So, considering it one of the causes of Snapchat group chat not working is absolutely worth it.
However, technical bugs may be rough and tough but you will always get a solution to exclude them successfully.
How To Fix Snapchat Not Working?
There are a few tricks and tips to fix all these bugs. Let’s see how to fix Snapchat group chat not working:
Log-Out And Log-In
Step 01: Open the Snapchat application on your device (Android or iOS).
Step 02: Click on your Bitmoji from the Homepage of your Snapchat.
Step 03: Next, you will enter in your Profile Page, click on the Settings option.
Step 04: From Settings page, scroll till the bottom of the page, you will find the Logout button, click on it.
After logging out, log in again with the same Snapchat credentials. After that try to operate your group chats and see if they are now visible or not!
If you find the chats at its place then the issue is fixed, if not then move to the next solution for fixing Snapchat group chat not working.
Operate Web.Snapchat.com On A PC
Operating your Snapchat handle on a desktop is a wise step to take. You just need to login to your Snapchat account using your Snapchat credentials by the old school method. In place of your personal phones one can make use of their PCs and launch a trustable web browser on it to navigate Snapchat through it.
One can follow the given instructions to fix Snapchat group chat not working?
Step 01: Launch a quick and trustable web browser on your PC, we recommend Google Chrome.
Step 02: Enter the Snapchat URL (Web.Snapchat.com) into the search bar and click on search.
Step 03: You will be directed to the Sign-In page of Snapchat, Login from there to your account.
Step 04: Post logging in, enter your chat box and search your group chats, whether you are able to view your Snapchat group chat not working?
Well there are multiple web browsers which one can select from your PC to navigate your Snapchat account. You can prefer Google Chrome, Safari, Microsoft Edge or Mozilla Firefox.
Update Your Snapchat
The older and outdated versions of Snapchat application are always more prone to get affected by bugs which makes updating applications a necessity. Updating enhances social media performance. An outdated application loaded in your device can be an open invitation to bugs.
Learn how to update your Snapchat application to fix Snapchat group chat not working:
Step 01: Launch Google Play Store on your device.
Step 02: Click on your Profile on the top right side of the screen.
Step 03: Click on Manage Apps and Device followed by Updates Available.
Step 04. Look for the Update button next to the Snapchat and click on it.
After updating, the latest version of Snapchat will automatically be installed to your device. After updating, observe whether the Snapchat group chat not working is fixed or not. Make sure you update the software that you have or it may catch bugs.
Clear Snapchat Cache
Having Cache overloaded in your software can make your application function slowly and might be the cause of Snapchat group chat not working. As a result of which, you must clear your Snapchat cache for better working.
Caches build up faster than we assume. Most of the users don’t remember to clear cache as a solution everytime they encounter such technical glitches in their software. To make sure that you do clear cache of your application, here’s the guide given below:
Step 01: Open the Snapchat application on your device.
Step 02: Head to your Profile Page from the Homepage of Snapchat.
Step 03: Click on the Settings from the top right corner of the screen.
Step 04: Scroll down till you find the Clear Cache button and click on it.
Step 05: Next click on Continue to proceed with clearing cache.
Now the Snapchat cache would be cleared automatically from your application later to what you have to relaunch the Snapchat application, sign in to your account again and navigate to the group chat and look if the Snapchat group chat not working is still occuring. If it does, then let’s move to the next procedure.
Uninstall And Reinstall Snapchat
This method to fix Snapchat group chat not working might be time taking to some of you, which it really is! However, the time is worth giving it.
In order to uninstall and reinstall the Snapchat application on your device can be done by following the given steps:
Step 01: Launch Google Play Store on your device.
Step 02: Search for Snapchat in the search bar.
Step 03: Open the Snapchat application from the resulting page and uninstall it from the Uninstall button.
After doing so, head back again to the Google Play Store and install the Snapchat application again on your device and login using your credentials and try to open your group chats and if Snapchat group chat not working again, head to the next method!
Contact Snapchat Support
If the Snapchat group chat not working issue still persists even after trying all the above mentioned fixes, your next fix should be contacting the Snapchat support team for the solution of this issue.
In order to contact Snapchat Support through the application on your device, you need to:
Step 01: Launch Snapchat on your device.
Step 02: Click on the Settings icon.
Step 03: Scroll downwards and find the I Need Help button and click on it.
Step 04: from the next page, tap on Support and inquire about the issue that you are going through.
Does your Snapchat also show tantrums to you twice every week? If yes then it might be having something wrong going on from within! Like do Snapchat friend request expire, friend request not appearing or Snapchat group chat not working etc! Want to say no to these tantrums? Above we have tried to mention all possible fixes for resolving Snapchat group chat not working. Refer to these solutions and fix it in no time.
We welcome you with all your doubts and confusion in our comment section.
Q. Why Is Group Chat Not Working On Snapchat?
If the Snapchat group chat is not working for you, then try logging out and in again to your account and if the problem still exists, refer to the above mentioned article.
Q. Is There A Limit To Snapchat Group Chats?
If you desire to talk to a big number of users at once, then you can create a group on snapchat and talk to all of them at once. You can add up to 100 users in one group.
Q. Why Did My Snapchat Group Chat Disappear?
Snapchat group chat has a default feature of deleting the group chats after 24 hours of viewing the text by everyone or after one week of message being delivered.