Instagram is the most happening thing on the Internet. Instagram is used by 1.44 billion people around the globe. Everyday Instagram app is loaded with something new and trendy. Be it Stories, Reels, and Posts, Instagram is as addictive as ever. But lately, Instagram is facing many glitches, and one such is Instagram Messages not Working.
Recently due to Instagram Updates, there are so many glitches that users are coming across like Instagram not showing Reels, the Instagram background being black, the Instagram background only white, Instagram stories not working and the recent one is Instagram messages or Instagram DM not working.
Instagram Messages not working can be because of an Outdated Instagram App or other reasons like Server issues and Chache Memory. You can fix Instagram Messages not Working by Force Stop, Clearing Cache, trying Relogin, using Instagram Web, or Using Instagram Threads. Try Action Block, Uninstall, And Reinstall Instagram App or Report To Instagram.
If you are also facing the error of Instagram Messages not Working dont worry. It’s easy to fix this glitch, just keep reading to know the easy ways to fix Instagram DM’s not working. Let’s start!
Why Is My Instagram Messages Not Working – Know The Reason
There are many reasons why your Instagram Messages are not Working. First is Instagram is Down, many times you come across no internet connection or loading message on the screen when you open your Instagram. This happens every now and then because the servers of Instagram are Down sometimes. The server issue takes place globally as Instagram was also down on 5 July 2022.
The second reason Instagram Messages are not Working can be if you are using the beta version of the App. The beta version of any App is full of glitches and bugs, as the beta version is made for testing purposes only. But the plus point here is that the beta version users get the update of the app earlier than the primary app users.
The third and last reason for Instagram Messages are not Working can be the recent updates. Since April 2022 Instagram has been rolling out new updates. As Adam Mosseri, CEO of Instagram said: “We’re moving Instagram to a place where the video is a bigger part of the home experience, where the content is more immersive – takes up more of the screen – where are a larger part of the feed are recommendations – things we think you might love but you might not have heard of yet”. The recent update is causing too many glitches in the app which can be one of the reasons too.
How To Fix Why Is My Instagram Messages Not Working?
Fix 1: Check Server
Instagram Server can be one of the main reasons for Instagram messages not working. If the servers of Instagram are down the Instagram messages may not work and you won’t be able to send direct messages.
You can check the status of Instagram through Down Detector. If the server is down then waiting for Instagram to fix the issue of Instagram messages not working by themselves.
Fix 2: Mobile Data
To fix Instagram Messages Not Working > Settings > Instagram > Enable Mobile Date toggle
You can also fix Instagram messages not working by disabling mobile data for a specific app. You can do this by following the steps:
Step 1: Open Settings on your Phone
Step 2: Scroll down to Instagram
Step 3: Enable Mobile Date toggle from the Instagram menu
Fix 3: Uninstall And Reinstall App
Another way to fix Instagram messages not working is to Uninstall the Instagram app and then reinstall it again. It may solve the issue.
Fix 4: Force Stop
To force stop Instagram > App Drawer > Long tap on Instagram Icon > App info Menu > Instagram App
To fix Instagram Messages not working follow the steps and try sending the message again:
Step 1: Open App Drawer from Instagram Home Screen
Step 2: Long Tap on Instagram Icon
Step 3: Open App info Menu
Step 4: Tap on Force Stop
Step 5: Now Open the Instagram App again
Step 6: Now try Sending a Direct Message Again
Fix 5: Clean Cache
To Clean Cache > Long Press on Instagram app Icon > App info Menu > Storage > Chache Menu > Clear Cache
Sometimes Instagram gets loaded with background cache data which can also lead to app problems causing Instagram messages not working. You need to clear the Instagram cache memory from the app info menu. Follow the steps to clear Instagram cache memory:
Step 1: Long Press on Instagram app Icon
Step 2: Open the App info Menu
Step 3: Tap on Storage
Step 4: Tap on Cache Menu
Step 5: Tap on Clear Cache from Menu
Step 6: Done
Fix 6: Relogin
To relogin on Instagram > Instagram app > Instagram Profile > Account Settings > Scroll Down > Log Out > Login
Re Login into Instagram again, this trick may work to solve the issue of Instagram messages not working. First, you need to log out from your Instagram account and then log in again. After doing this check if you can send a message or not. To do this follow the steps below:
Step 1: Open the Instagram app on your iPhone or Android
Step 2: Tap on Instagram Profile
Step 3: Go to your Account Settings
Step 4: Now Scroll Down and Log Out
Step 5: Now Login with the same Account Details
Step 6: Try sending a Direct Message now
Fix 7: Instagram Web
Instagram offers Instagram web too to check the latest feed, send Messages and watch Reels. If you have issues with an Instagram mobile app you can try sending Instagram messages through the Instagram web.
Fix 8: Update App
Sometimes using the outdated Instagram app version can cause errors of Instagram Messages not working. It’s worth checking that you are using the latest version of Instagram. To check the update on iPhone go to App Store and check for the update by opening Instagram on the App store if the update is available you will get an update option. If you are using an Android Device check the update from the Google Play Store. Install the new update to get rid of Instagram messages not working.
Fix 9: Use Threads
Instagram Threads is like Facebook Messenger, same like that Instagram also has Instagram threads. If you are facing Instagram messages not working you can try messaging through Instagram Threads which is available in the Instagram app only.
Fix 10: Action Block
When you outreach your Instagram Daily limits or violate Instagram Community guidelines, Instagram Limits your activity. Once it is done you cannot do anything, you can wait until Instagram unbans you.
Such a thing lets Instagram Action Block when a user gets a specific message on Instagram over and over again they report you as spam. So that can be one of the reasons that your Instagram messages are not working.
Fix 11: Report To Instagram
If you have done all the steps and still, your Instagram messages are not working then the last thing you should do is report to Instagram. When you report to Instagram every details matter. When reporting to Instagram include all factors and issues you are facing.
To Sum Up
Instagram is today’s most used app in the world. Instagram offers features like reels, posts, stories, messages, and many more. Many Instagram users use Instagram for business the Instagram messages not working can be a big issue for them. We have given all the fixes to fix Instagram messages not working. Thanks for reading and comment if you find this article helpful.
Frequently Asked Questions
Q. Why Are Instagram Messages Not Loading?
Sometimes Instagram gets loaded with background cache data which can also lead to app problems causing Instagram messages, not Load. You need to clear the Instagram cache memory from the app info menu. Follow the steps to clear Instagram cache memory.
Step 1: Long Press on Instagram app Icon
Step 2: Open the App info Menu
Step 3: Tap on Storage
Step 4: Tap on Cache Menu
Step 5: Tap on Clear Cache from Menu
Step 6: Done
Q. How Do I Fix My Messages On Instagram?
You can fix messages on Instagram by following these fixes:
Check Server
Mobile Data
Force Stop
Clean Cache
Relogin
Instagram Web
Use Threads
Action Block
Uninstall And Reinstall App
Report To Instagram
Update App
Q. Why Did My Instagram DM Conversation Disappear?
The reason why your Instagram DM conversation disappear is that the other recipient that you were chatting with has blocked you or has enabled the disappearing messages option.
Q. Why Can’t I Reply To Messages On Instagram?
If you cant reply to messages on Instagram you can enable a feature from the Instagram app. Go to the Instagram app and then to the Profile tab. Then go to the menu button in the top right corner. Now go to settings then update messaging by updating the Instagram app.
