How To Block/Deactivate Google Pay, Paytm, PhonePe Account If Your Phone Gets Lost Or Stolen

How To BlockDeactivate Digital Payment Wallets

“Online payment will continue to play an ever-growing and significant role in the development of e-commerce as well as the stimulation of consumer demand.” – Lucy Peng.
The invention of mobile phones has turned everything digital including money transactions. What if you do not have Paper currency? No worries, Here’s the UPI. You can do anything with your mobile these days. But, have you ever thought, what if your mobile gets stolen someday? That is something you should think about. Your money!!!! UGHHHH!!! For this, you need to know as How to Block/ Deactivate Digital Payments Wallet after your phone gets lost or stolen. Here is a post that will guide you if you lost your phone. 

PayPal - How to Deactivate your Acc...
PayPal - How to Deactivate your Account

Security has always been a debatable issue. You can use this term both as the pro and con of the technology. Although digital wallets like Google Pay, Apple Pay, Venmo PayPal, and others are using the maximum security via OTP on the registered mobile. Well, what if your mobile is lost or stolen by someone? Do these payment gateways provide security in these cases? If yes then how and if no, then what’s the point of using them. Let’s find out.

There is a piece of good news for you. Digital wallets such as Google pay, Apple Pay, Paytm, and PhonePe, provide their users with the option to block/deactivate their wallets after their phone is lost or stolen. All you have to do is contact the customer care of these e-wallets and they will guide you in the process. You can also visit the official site of the application to register your complaint and temporarily block your account.

How To Block/Deactivate Digital Payment Wallets

Before coming directly to the steps involved in disabling the various Digital payment wallets such as Google Pay, Apple Pay, Paytm, PayPal, and more, You must know about the Customer Care Services of these platforms.

Given below is the list that will tell you the customer care numbers of these e-wallets.

Payments WalletCustomer Care Service
Google Pay18004190157
Paytm01204456456
PhonePe08068727374 or 02268727374.
Apple PayiCloud.com/find
Venmo WalletVenmo.com
PayPal1-855-684-1966

Also Read, Best Mobile Payment Apps for Android 2021

How To Block/Deactivate Google Pay Wallet? 

How To Block/Deactivate Google Pay Wallet Account

Well, Google provides maximum security when it comes to the Google Pay Wallet. But, this security is restricted. This means if your lost phone has an active sim card with the number registered on Google Pay, then it is easier for a thief to get into your payments wallet. Worry not!! Here is a solution to this problem. All you have to do is call the customer care number of Google Pay and ask the customer care specialist to temporarily block your account.

Follow the steps given below to complete the action.

  • Start with calling the Google Pay Helpline number. The Helpline number is 18004190157.
  • The bot will ask you to select your preferred language. You can select English if you are comfortable or you can also select your native language for continuing the conversation.
  • Now, the bot will give you several options to choose from. Wait for the option that says “To Talk To The Specialist Press this”.
  • There might be a possibility that the bot doesn’t give you the option of talking to the specialist. Well, in that case, go for the option that says “You have some other issue”.
  • Talk to the specialist and tell him/her the matter. They will help you in blocking your Google Pay wallet.
  • You can also remotely wipe all your data from Google. This will not let the thief access anything related to your Google account on your phone including your Google pay account.

How To Block/Deactivate Paytm Wallet? 

How To Block/Deactivate Paytm Wallet Account

Paytm was no doubt one of the first e-wallets that got recognition. The application not only allows you to make small transactions but also works well as a “bank-in pockets” for its customers. Paytm allows the user to make a bank account on its platform and also issues the digital debit card that you can use to purchase things online. 

Do you want to make an emergency transaction and It’s a bank holiday? So what? take out your phone, open your digital Paytm account, and you get the options to make transactions. 

What if you lost your mobile that carries your Paytm account details and the sim card that is used for bank authentication purposes????

Well, here is the solution to the problem. Immediately contact the Paytm customer care service and they will help you to block/deactivate your Paytm Wallet. You can also log in to their official website for this purpose. Follow the steps given below to do so.

  • As soon as you find out that your phone has been lost, call the Paytm Customer care specialist. To do so dial 01204456456.
  • You will be asked to select the language by the bot. You can select your preferred language by clicking on the digits on your phone.
  • After the language selection, the bot will ask you the problem. You will be asked with various issues.
  • Wait for the issue related to the lost phone and select it. The bot will ask you to press 1 to confirm. So, Press 1. 
  • Next, you will be asked to dial the registered phone number on Paytm wallet.
  • Once the number is dialed, you will get the option to “Logout from all devices”. Select it and your Paytm wallet will be logged out from all devices.
  • After logging out, go to the official Paytm Website.
  • Now, navigate to the 24×7 helpline and click on it.
  • This will open another window in front of you. Select “Report a fraud” and click on any category of your choice.
  • Next, click on any issue provided on the screen and navigate to the bottom of the screen.
  • At the bottom, you will find the “Message Us” button, click on it.
  • Write your message in the space provided, you also have to give proof that it is your account.
  • You can do it by attaching a confirmation email or a statement of Paytm transaction or a Transaction SMS etc.
  • Paytm will analyze your request and you will receive a confirmation message after your account is blocked.

How To Block/Deactivate PhonePe Wallet?

How To Deactivate Phone Pe Wallet Account

PhonePe is another digital wallet that allows the user to send the money to other PhonePe users just by having their Phone number. The application was developed in the year 2015 and has its headquarters in Bengaluru, India. The application also has UPI transaction offers that allow the users to scan and pay.

Phonepe digital platform has seen a huge rise in its number of users in just five years of its launch. Today almost 280 million people are transacting using this platform. And that’s a huge number!!! Are you one of them? If yes, then have you ever given a thought to what if your lost your phone or your phone is stolen?

Will your security be at stake? Well, worry not, here is the solution that will tell you how to block/deactivate your phonePe wallet after your phone is lost or stolen. All you have to do is contact the customer care specialist. Fret not and follow the steps given below to do so.

  • First of all, you have to start by calling the PhonePe helpline number. The PhonePe helpline number is 08068727374 or 02268727374.
  • Now, the bot will ask you to select your preferred language. You can select English or any of your native languages by clicking on the number of the option provided.
  • Now, the bot will read a menu in front of you, you can select the desired issue by clicking the numbers on your keypad.
  • You will be asked to enter the registered phone number on the PhonePe application. Dial it on your keypad and a confirmation OTP will be sent to your registered number.
  • Next, select the option that says that you have not received the OTP. The bot will give you the option to report the lost sim or mobile device.
  • Choose the one that says “Loss Of Device”.
  • The bot will then direct you to the customer care specialist. Ask him to block/deactivate your PhonePe wallet.
  • The customer care specialist will ask you a few questions like what is your registered number, your registered id, the value of the last transaction, and a few more to make sure that the PhonePe account you want to deactivate belongs to you.

How To Block/Deactivate Apple Pay Wallet?

How To Deactivate Apple Pay Wallet Account

Apple is known for the security that it provides its users. Whether it’s about saving your important data or your bank account details Apple has never done a compromise with its security. The same thing can be seen in the Apple pay wallet. The users are provided with two different options to block/deactivate the Apple Pay wallet after they have lost their iPhone.

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Method 1: Using The Find My App To Disable The Apple Pay Application

To access this feature on the Find My App you need to have your other Apple devices connected to the application. We will be using the Find My App on these devices to block/deactivate the Apple Pay Wallet.

Follow the steps given below to do so.

  • Open the Find My Application on the other Apple device.
  • In the application, navigate to the Lost Device and click on it.
  • Next, scroll down to “Mark As Lost”, you will find the option “Activate” under it.
  • Click on it and then tap on “Continue”, this will confirm your choice.
  • This will provide you with the option to lock the stolen device with the Four-Digit Passcode.
  • Now, you will be asked to re-enter the passcode again. Type it and tap on the “Enable” option present on the top right corner of the screen.

How To Block/Deactivate Apple Pay Wallet If You Don’t Have Any Other Apple Device

Well, in case you have lost your iPhone and you have not synchronized the Find My application on another device then worry not. All you have to do is go to iCloud.com/find and sign in using the Apple id registered on your phone.

Navigate to the Lost Mode and enable it. This will remove all the active cards on your device including the Apple Pay Wallet. Worry not, you will still be able to access the physical cards. Set the passcode and after you find your stolen device again, use this passcode to reactivate the Apple App again.

Method 2: Using The Apple ID Website 

If you find the options provided above to Block the credit card on your Apple device difficult or confusing, then here is another trick. It will help you block the credit card details on your Apple device without activating the Lost mode. Just follow the simple steps given below.

  • Go to the appleid.apple.com website. Now, login to the website using your Apple Id.
  • Next, head to the Apple Id account page.
  • On this page, you will see all the devices that have been logged in through the Apple Id you have provided.
  • Scroll down and search for the name of the device, you wish to remove the credit cards details from and click on it.
  • You will be provided with the option “Remove Card”, click on it.
  • A confirmation message will appear in front of you in the pop-up windows. Click on “Remove” and your card details will be removed from the selected device.

Note: You have to re-enter your card details after you have found your lost device.

How To Block/Deactivate Venmo Wallet?

How To Deactivate Venmo Wallet Account

Venmo is among the most popular digital wallets used in the United States Of America. It is also a subsidiary of Paypal. Yeah, the one founded by Elon Musk and later sold. Venmo has got the most efficient security track. The company tracks your transaction and reports to you if it finds anything fishy. But, what if the company’s device gets stolen by a thief? A perfect nightmare, Right? So, if you ever get in such a condition, remember that you can block your Venmo account through the official Venmo site.

To do so follow the steps given below.

  • Go to the official website of Venmo i.e venmo.com.
  • Now, log in with the Venmo account credentials and navigate to the settings option and click on it.
  • In the setting options, go to “Security” and remove the sessions that are associated with your phone.
  • Removing the sessions will sign you out of the Venmo digital payments account on your phone.
  • You can also increase the security of the application by setting up multi-factor authentication and locking it with a pin. 

How To Block/Deactivate PayPal Wallet?

How To Deactivate PayPal Wallet Account

PayPal says if you lost your phone then you should deactivate your PayPal account as soon as possible. But how? Well, the digital wallet company has provided the easiest and the simplest way to do so. All you have to do is remember your login credentials and we will use them to deactivate or block the PayPal account from the PayPal official website after your phone is stolen or lost.

Follow the steps given below to do so.

  • Go to the official PayPal website. 
  • After that log in to your PayPal account using your PayPal credentials.
  • After you have logged in, navigate to the “Settings” and click on it.
  • On the top of the page, you will find the option “Payments”, click on it.
  • This will present you with various options. Select the options that say “Manage Automatic Payments”.
  • Next, cancel the latest active Google, Inc billing agreement.

Note: If you still feel difficulty then you can contact the PayPal customer care service. The PayPal customer care number is 1-855-684-1966 it is active from 5:00 AM to 10:00 PM PT on Mon-Fri and from 6:00 AM to 8:00 PM PT on Sat-Sun.

What To Do If You Lost Your Phone?

Now, you are aware of how to block/deactivate different digital wallets after you lost your phone. Let us now have a look at the immediate steps that you must take after you find out that your phone is missing. 

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Tip 1: Call Your Mobile Phone

Start with calling your cell phone number. There is a possibility that you might have kept your phone somewhere at your home and forgotten about it. If your phone is in ringing mode, you will be able to find your phone with ease.

What if your phone is in silent mode?

Well, silent mode is not a problem either, if you have synchronized your phone with the smartwatch. The smartwatches have the built-in feature “Find My Phone”, activate the feature and your phone will start making a sound even in silent mode.

Tip 2: Send A Text On Your Phone

If you have lost your phone and it is not stolen then there is a chance a good person might get it. By good person, I mean someone willing to return it to you. If you have set the text message notifications on the screen then you can text and direct the person using the text messages to come to you with the phone.

Tip3: Use The Find My Phone Feature To Know The Location Of Your Phone

Many android companies such as Samsung have provided the “Find My Mobile” feature that helps the user to track, lock and ring the device from another platform. On the iPhone, this feature is known as the “Find My App”.

Tip 4: Erase The Data From Your Phone

You may be thinking that I am crazy because I am suggesting you erase the data from the phone that is stolen. Well, trust me all you have to do is remember the Account credentials that are signed into the device.

  • For iPhone users go to the website icloud.com/find and access the “Find My iPhone” feature to erase the date.
  • For android users go to the website  android.com/find and sign on with the google account.

Tip 5: Contact The Police

Contact the police as soon as you find out that your phone is lost. If someone has stolen your phone for illegal activities then reporting police on time will save you from consequences. The police will help you track down the thief.

Tip 6: Contact Your Sim Carrier

After getting the copy of the report from the police station, contact your Sim carrier and ask them to block your sim card and get a new sim.

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Wrapping Up

Losing a Phone is dreadful. We know! But, next time if you lose your phone, you will be aware of the procedure that you need to undergo to find your phone and keep all the payment gateways safe. Your phone carries more information about you than your head. So, you have to be cautious, and as soon as you find your cell phone missing contact the Police station.

If you found this article interesting and informative then do share it with your friends and if you want to add a few suggestions to the list then the comments section is open for you.

Frequently Asked Questions

Q. How can I block my Paytm account if I lose my phone?

If you lost your mobile that carries your Paytm account details and the sim card that is used for bank authentication purposes. Well, here is the solution to the problem, immediately contact the Paytm customer care service and they will help you to block/deactivate your Paytm Wallet. You can also log in to their official website for this purpose.
As soon as you find out that your phone has been lost, call the Paytm Customer care specialist. To do so dial 01204456456.

Q. How do I block my phone when I lose it?

Many android companies such as Samsung have provided the “Find My Mobile” feature that helps the user to track, lock and ring the device from another platform. On the iPhone, this feature is known as the “Find My App”.

For iPhone users go to the website icloud.com/find and access the “Find My iPhone” feature to erase the date.
For android users go to the website  android.com/find and sign on with the google account.

Q. How do I block a Google Pay account?

The solution to this problem is, you have to call the customer care number of Google Pay and ask the customer care specialist to temporarily block your account.

Q. What to do when your phone is stolen?

Try Calling Your Number Immediately
Lock Down Your Phone Right Away
Track Your Phone Using GPS
Erase All the Data Remotely
Report Your Stolen or Lost Phone to the Police
Deactivate Your SIM Cards
Secure Your Online Accounts
Unlink Your Accounts

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