Do you want to download all your data on Instagram? Do you have difficulties in accessing the Instagram data download? Do not worry, we have the solution for you to fix Instagram data download not working.
Recently, Instagram users have been facing difficulties in downloading Instagram data. You will be able fix Instagram data download not working by,
1. Check ‘Your Activity’
2. Update Instagram
3. Check Internet Connection
4. Check Email ID
5. Reinstall Instagram
6. Restart Device
7.Contact Instagram Support
Instagram app has a backup of all the data that you have shared on the platform. It has backed up all the photos, videos, stories and reels, and even your archives, messages, comments, and profile information. Instagram has a backup of all the content uploaded by millions of users from all over the world. This data can be downloaded by the users at any time.
How To Fix Instagram Data Download Not Working?
Instagram users have made complaints on social platforms, looking for ways to fix Instagram data download not working. What they might not know is that recent updates to the app made in 2022, have made changes in accessing Instagram data download. It is no longer available under “Data & History” under Security Settings. You will be able to access it under “Your Activity”.
Fix 1: Check ‘Your Activity‘
Instagram updates have changed the location for users to access and download Instagram data. Users will be able to download a copy of all the information shared on Instagram. Follow these steps to download data on Instagram.
Step 1 – Open the Instagram app.
Step 2 – Click on your Profile icon at the bottom right corner of the screen.

Step 3 – Click on the Hamburger icon ‘Menu’ button at the top right of the screen.

Step 4 – Select ‘Your Activity’

Step 5 – Scroll down to select Download your Information.

Step 6 – Enter your email address.

Step 7 – Click to Request Download.
You will receive a link to a file sent to your email address, including all your photos, profile information, comments, and many more. Usually, it will take up to 14 days for Instagram to compile all your data to be sent to you. Download your information from Your Activity to fix the Instagram data download not working.
Fix 2: Update Instagram
Are you using the updated version of the Instagram app? If not, update the app to fix the Instagram data download not working. Using outdated apps will automatically result in glitches and app malfunctions. Follow these steps to update the Instagram app on your device.
Update – Android

Step 1 – Open Google Play Store.
Step 2 – Click on the Menu icon.
Step 3 – Click on My Apps & Games.
Step 4 – Tap to Update Instagram.
Update – iOS

Step 1 – Open App Store on your iOS device.
Step 2 – Click on your Profile icon at the top right corner.
Step 3 – Select the Instagram app.
Step 4 – Tap to Update Instagram.
You will be able to fix Instagram data downloads not working by updating the Instagram app to the latest available version.
Fix 3: Check the Internet Connection
Do you have a good and stable internet connection? If you have poor or fluctuating network connections, it will directly affect downloading of Instagram data. To fix the Instagram data download not working, ensure that you have good network connections before you click on the email link to download your Instagram data.
To fix a poor or fluctuating internet connection, turn off your modem and unplug it. Plug it back on and turn it on in a few seconds. This will solve almost all network-related errors. If network issues still persist, contact your network service providers to fix the issue for you so that you do not face issues while downloading your Instagram data.
Fix 4: Check Email ID
Did you enter your email address correctly? Instagram requests users to wait for 14 days to receive an email containing the link to download all Instagram data. If it takes any longer than 14 days to receive the email from Instagram, it is possible that you might have entered the wrong email address.

Check your alternate email addresses for emails from Instagram. If you have not received any, it is possible that you might have made a manual error while entering your email id. Follow the instructions as mentioned in Fix 1 to request data download from Instagram. Ensure that you enter the correct email address. You will receive the email containing the data download link from Instagram within 14 days. Doing this will help you to fix the Instagram data download not working.
Fix 5: Reinstall Instagram
If you are not able to fix the Instagram data download not working issue by any of the solutions mentioned above, reinstall Instagram. Delete the app from your device and install it once again. This will remove all bugs and malware that could interrupt the functioning of the app.
Reinstall – Android
Step 1 – Open the Settings app.
Step 2 – Click on Apps.
Step 3 – Scroll down to select Instagram.
Step 4 – Tap to Uninstall.

Step 5 – Open Google Play Store.
Step 6 – Download the Instagram app.
Reinstall – iOS
Step 1 – Long press on the Instagram app until it jiggles.
Step 2 – Tap on x to delete it.

Step 3 – Open the App Store.
Step 4 – Download the Instagram app.
When the installation of the Instagram app is complete, enter your credentials to log in to your account. You will notice that you have not lost any of your previous data on Instagram. Reinstalling the app will download the latest version of Instagram and help you to fix the Instagram data download not working for you.
Fix 6: Restart Device
Are you still not able to fix the Instagram data download not working after trying all the solutions mentioned above? It is time for us to try out the oldest method that seems to fix all technical issues. Let us restart your device to fix the Instagram data download not working. Just turn off your device and turn it back on again in a few seconds to resolve the issue. Restarting your device could fix Instagram data download not working issues for you.
Fix 7: Contact Instagram Support

Do you still want to fix Instagram data download not working? Then it is time to call in the big guns. Let us contact the Instagram support team to help us to fix Instagram data download not working. All users can reach Instagram support via the online Help Center. You can also send an email to [email protected] to report all issues regarding your Instagram app and account. They will guide you with proper instructions to help you to fix Instagram data download not working issues.
Wrap Up
Instagram is one of the largest social networking platforms, with over 2 billion active users from all over the world. Instagram has a backup of all the posts, pictures, videos and information posted by all users. They understand the importance of the data, and save all information taking into account the privacy and security of all user information. We hope that you are able to fix Instagram data download not working by following the instructions given in this article.
Frequently Asked Questions
Q1 Why Can’t I Access My Instagram Data?
Recent updates to the Instagram app made in 2022, have made changes in accessing Instagram data download. It is no longer available under “Data & History” under Security Settings. You will be able to access it under “Your Activity”.
Q2 How Do I Access My Instagram Data 2023?
Updates made to the Instagram app in 2022, has changed the location for downloading Instagram data. It is no longer available under “Data & History” under Security Settings. You will be able to access it under “Your Activity”.
Q3 How Long Does It Take To Get Instagram Data Download?
Instagram requests users to wait for 14 days to receive an email containing the link to download all Instagram data. If it takes any longer than 14 days to receive the email from Instagram, it is possible that you might have entered the wrong email address.