Are you not able to receive calls on Messenger? Are you looking for ways to fix Messenger call not ringing? Worry no more, we got you covered. We present to you a complete guide on how to fix Messenger call not ringing issue.
Messenger is primarily a communication app, mainly used for sending text messages and making audio and video calls to friends and followers. However, recently messenger users have been facing issues with messenger call not ringing. They have taken to various social networking platforms like Twitter to voice their concerns looking for ways to fix Messenger call not ringing issues.
You will be able to fix Messenger call not ringing by following the solutions given in this article below.
- Check Messenger server status
- Check network connections
- Check volume settings
- Enable sound notifications
- Check Messenger notification
- Enable system notification
- Disable Do Not Disturb
- Clear Messenger app Cache
- Update Messenger app
- Restart device
If you are wondering how to perform all these fixes, then you need not worry. In this article, we will give you details information on how to fix Messenger call not ringing. Let’s get started!
How To Fix Messenger Call Not Ringing?
Facebook Messenger is one of the most used communication platforms of today, with over 1.3 billion users from all over the world. Launched as a part of Facebook chat by Meta, it has been revamped into a messaging service in 2010 and has been operating as a standalone app.
However, Messenger users have been facing issues with Messenger calls not ringing. This could be a great issue as it results in users missing out on important text messages and business calls. To stop this you can try to fix Messenger call not ringing by following the solutions given below.
Related: How To Fix Facebook Messenger Not Showing Messages? 10 Ways to Fix it!
Fix 1: Check Messenger Server Status
Before we work on ways to fix Messenger call not ringing, it is essential to know if you are the only user with the issue or is it common for all Messenger users. If the Messenger call is not ringing for all your friends who use the app, it could mean that the Snapchat server is down.
You can check the server status of various online platforms with Downdetector. It will generate a detailed report of Snapchat server activities and show you if there is an issue with the server. If the Snapchat server is down, we can do nothing to fix Messenger call not ringing issue, but wait for the Snapchat support team to fix it for us. If the Snapchat server is up and running, you can follow the instructions given below to fix Messenger call not ringing.
Fix 2: Check Network Connections
Do you have stable internet or Wi-Fi connections? Lack of a proper internet connection will interfere with the functioning of the Messenger app which results in the app’s call not ringing. If you have a poor or fluctuating internet connection, try to log in using an alternate Wi-Fi or data connection to fix Messenger call not ringing issue.
You can try to turn off your modem and plug it on in a few seconds. This will fix fluctuating network connections and help you to fix Messenger Call not ringing issue.
Fix 3: Check Volume Setting On Your Device
Do you have the volume turned on in your device? It is possible that you have enabled the silent mode on your device or turned down the ringing volume. This will result in your Messenger call not ringing. To fix this, all you have to do is press the Volume Up button found on the side of your device. Turning up the volume on your device will automatically help you to fix Messenger Call not ringing issue.
Fix 4: Enable Sound Notification On Your Device
Another way to fix Messenger call not ringing issue is to enable sound notifications on your device. Follow the instructions given below to raise the notification sound volume on your device.
In Android Devices
Step 1 – Open the Settings app on your device.
Step 2 – Tap on Sounds and vibration.
Step 3 – Select Notification Sound.
Step 4 – Move the slider to the right to increase Notification Sound Volume.
In iOS Devices
Step 1 – Open the Settings app on your iOS device.
Step 2 – Tap on Sound & Haptics.
Step 3 – Move the slider to the right to increase Ringtone and alert volume.
Increasing the notification and ringtone volume will help you to fix Messenger Call not ringing issues.
Fix 5: Check Messenger Notification Settings
Did you modify the default notification settings on Messenger while installing it? It is possible that you have made changes to the notification preferences. You can fix Messenger call not ringing issue by making changes to the in-app notification settings, as follows.
Step 1 – Open the Messenger app on your device.
Step 2 – Tap on the Menu icon at the top left corner of the page.
Step 3 – Click the Settings icon next to your Profile picture.
Step 4 – Scroll down to select Notifications & Sounds.
Step 5 – Tap on the toggle to turn it on.
Step 6 – Tap on Customize notifications.
Step 7 – Tap the toggle next to Allow notifications to turn it on.
Step 8 – Tap on the toggle next to In-app sounds to turn it on.
Open Messenger to check if this helped you to fix Messenger call not ringing issues.
Fix 6: Enable System Notifications
All devices allow users to manage the notifications of every app installed in it. It is possible that you might have accidentally disabled the sound and notification settings while installation. Follow the steps given below to manage the system notifications on your device.
In Android Devices
Step 1 – Long press on your Messenger icon.
Step 2 – Tap on App info.
Step 3 – Click on Manage notifications.
Step 4 – Tap the toggle next to turn it on.
Step 5 – Scroll down to enable all the necessary notification sounds.
In iOS Devices
Step 1 – Open the Settings app on your iPhone.
Step 2 – Tap on Notifications.
Step 3 – Scroll down to select Messenger from the list of installed apps.
Step 4 – Tap the toggle next to allow notifications to turn on.
Step 5 – Scroll down to enable the toggle next to the sound.
Related: How To Fix Messenger Not Working On Android? Know The Complete Process!
Fix 7: Disable Do Not Disturb Mode
Have you enabled the Do Not Disturb or the Focus mode on your device? This will stop all notifications from Messenger and any other apps. To fix Messenger Call not ringing issue you will have to disable the Do Not Disturb Mode on your device.
In Android Devices
Step 1 – Swipe down from the top of your screen to access the Quick Settings on your device.
Step 2 – Swipe left to access Do Not Disturb.
Step 3 – Tap to disable it.
In iOS Devices
Step 1 – Swipe down from the top-right corner of your screen.
Step 2 – Tap on the Focus icon to turn it off.
Fix 8: Clear Messenger App Cache
Do you have enough storage space on your device? It is of absolute importance that you regularly clear the app cache on your device to create sufficient space for good operations. You can follow these steps to clear your Messenger app cache to fix Messenger Call not ringing issue.
In Android Devices
Settings > Storage > Messenger > Clear Cache.
In iOS Devices
Settings > General > Messenger > Delete app > Install Messenger.
Fix 9: Update Messenger
Are you using the latest version of the Messenger app on your device? For all apps to function efficiently it is necessary that you update them on a regular basis. If you have not updated your Messenger app recently, you can follow the steps given below to update it to the latest available version and check if it can fix Messenger call not ringing issue.
In Android Devices
Google Play Store > Menu > My Apps & Games > Messenger > Update.
In iOS Devices
App Store > Profile icon > Messenger app > Update.
Related: How To Fix Facebook Messenger Message Sent But Not Delivered? Get The Stepwise Guide!
Fix 10: Restart Device
Have you tried to fix Messenger Call not ringing issues by following all the instructions given above? Are you still not able to fix it? Do not worry. We have one final solution for you. Restart your device. Just turn off your device and turn it back on in a few seconds. This will automatically remove all bugs and malware that cause your Messenger app to malfunction. Restart your device to check if it helped you to fix Messenger call not ringing issue.
Wrap Up
Facebook Messenger is a constantly evolving app. The communication platform keeps updating on a regular basis offering new features to all users. It is absolutely essential that all users update the apps regularly to have the best networking experience. We hope that with the help of the instructions given in this article, you can now fix Messenger call not ringing issues.
Frequently Asked Questions
Q1 Why Is My Messenger Not Ringing When Someone Calls Me?
The reason behind your Messenger not ringing when someone calls you may be: the Messenger server down, poor internet connection, the app cache is full, permission is not allowed to Messenger, or an old version of Messenger.
Q2 How Do You Turn On Ring On Messenger?
To turn on the ring on Messenger, open Messenger app > Menu > settings > Notification & sounds > toggle to turn it on > Customize notifications > toggle on the Allow notifications > toggle on the in-app sounds.
Q3 Will My Phone Ring If Someone Calls Me On Messenger?
Yes, it will. When you enable Messenger ringing on the app setting of your device, you will be able to hear the notification every time someone calls you on the app.
Q. What Does It Mean When You Call Someone On Messenger And It Just Beeps?
This means that the person you are calling on Messenger is on another call. They might be on call with another person on Messenger. But, if they are on a cellular call then Messenger tone will ring.
