Are you also struggling with your Samsung dex not working on android? Well, don’t worry this article will help you to solve your issue. Samsung dex is something that you don’t want to miss. Your many essential tasks may be hampered if Samsung Dex is not working on Android.
Samsung dex is a software that helps the user to experience the computing experience. Samsung dex was launched in 2017. Then docking accessories were required to connect your phone to the computer. Later they introduced the DeX HDMI adapter, cable, and multiport adapter to eliminate the need for special accessories to connect.
To solve your issue Samsung dex not working on android then toggled on the dex on the android device if still not working then try some fixes mentioned below. It will help you solve your issue with Samsung dex not working on android.
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Why Is Samsung Dex Not Working On Android?
Samsung dex allows users to connect the Samsung phone to a computer and access the app on a bigger screen. You can enjoy apps like galleries, and business apps on a bigger screen. Samsung dex’s functioning depends on several factors. If your mobile phone is in power-saving mode this can be hampering the functioning of the Samsung dex. Or it can be your port is not working, or the dongle is not working or maybe your mobile phone doesnot have the latest Knox update. It can be an issue with the phone model, adaptor, phone software, or hampering the functioning of Samsung dex.
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How to Fix Samsung Dex Not Working On Android
Here are some troubleshooting fixes that will help you to solve your problem with Samsung dex not working on android.
Fix 1: Check Out Your Phone charging Port Is Working Or Not
Samsung dex not working on an android phone can be happening due to the charging port is not working or dirty. That may be causing an issue connecting your mobile to Samsung dex. Try to check out with another charging cable if it is working then you should check out the computer port. If it is not then you should fix your mobile charging port and then try to connect Samsung dex.
Fix 2: Check Out the Compatibility Of Software With Your Device
Before trying to connect with your device first you should check whether Samsung dex does support your device or not. As Samsung dex is new software may be your mobile phone is not compatible with Samsung dex. And Samsung dex is only available for Samsung mobile phones.
Fix 3: Update Your Mobile To Latest Software
If your mobile phone is not updated with the latest mobile software then it can hamper the functioning of the Samsung dex on your mobile phone. If your smartphone device is up to date then you may need to update your Samsung Knox. This may help you to solve your issue with Samsung dex not working on android.
Fix 4: Update The Computer Dex App
The older version of the pc app may leave you in trouble by not connecting your android device to the computer. So you have to update the Samsung dex app on your pc. So to update your app in pc follow these simple steps:
Step 1: Open the dex app on your pc and click on setting in the top right corner.
Step 2: Now tap on the update just below the about Samsung dex.
Step 3: Download the latest version.
Step 4: Done.
Fix 5: Make Sure Samsung Dex App Is open On Your Computer
If you are not using the Samsung dex app then closes the app automatically. Once you open the app go through the installation and make sure that you can see the Samsung dex app icon on your PC.
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Fix 6: Check Whether Your Computer Has Samsung Dex Software
Samsung is not like you plugged in and it will start to work you have to install the software on your computer. To download the app on your system, download it from the Samsung dex website and install it. Once you download the application you are ready to plug in and connect.
Fix 7: Try To Reconnect The Connecting Cable
Have you established the connection in starting and got the error after a while? Then you must try to reconnect your data cable may be it loosened up. This may help you to solve your issue with Samsung the dex not working. This may solve the problem of Samsung dex not working on android.
Fix 8: Connect With a Strong Wifi Connection
If you are trying to connect your mobile wirelessly then you should have connected your mobile phone with a strong wifi connection. Otherwise, it will not be able to use Samsung dex. So before trying to connect firstly check whether your wifi is functioning or not. This fix may solve your issue with Samsung dex not working on android.
Fix 9: Try To Use Another Port
Sometimes the port on your computer may be not working so you should try to use another port. No matter what you try you won’t be able to connect to Samsung dex. The most computer comes with multiple ports so you should try to use another port. It may help you to solve your issue with Samsung dex not working on android.
Fix 10: Display Not Supported On Samsung Dex
Samsung Dex support only HDMI and Full screen with a 16:9 ratio. So if your mobile is not full HD then it will not support Samsung Dex. So try to use another mobile phone to connect it to your computer.
Fix 11: Configure Your Phone With Knox Customization Configurator
If your mobile is not customized by the Knox customization configurator then also dex does not work on your system. So before you try to connect your smartphone to the computer first you should configure your phone with the Knox customization configurator.
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Conclusion
So this is all about why is Samsung dex not working on android. In this article, we have included all the fixes that will help you to solve your issue with Samsung dex not working on android. If you find it relevant to your problem, spread it to family and friends. If you have any queries, feel free to write them in the comment box.
Frequently Asked Questions
Q. Why Is Samsung DeX Not Working On My Phone?
The Samsung Dex may not operate properly if your mobile phone is in power-saving mode. Alternatively, it can be that your port, dongle, or mobile phone has the most recent Knox update.
Q. What Devices Support Samsung DeX?
Mobile Device: Samsung Galaxy S8/S8+, S9/S9+, S10/S10 5G/S10+/S10e, S20/S20+/S20 Ultra 5G, S21/S21+/S21 Ultra and Note8, Note9, Note10/Note10+/Note10 5G/Note10+ 5G, Note20/Note20 Ultra/Note20 5G/Note20 Ultra 5G and Fold, Z Fold2 and A90 5G and Tab S4, Tab S5e, Tab Active Pro, Tab S6, Tab S7/S7+, Tab Active 3.
Q. How Do I Download Samsung DeX?
Visit www.samsungdex.com to download the PC app. Select devices and Windows 10 and later support DeX for PC. For a complete list of hardware and software compatibility, visit the FAQ page. requires downloading PC software.
Q. Is There A DeX App For Android?
With the help of the potent Samsung DeX app, your Samsung Galaxy phone may function as a second screen on a regular computer or monitor. Simply connect any gadget, and you can use it on a huge screen. To make the most of Samsung DeX once you have the app on your PC or Mac, you’ll still need the following extras.
