This has been a constant complaint from many Instagram users where their followers and following count suddenly disappears. In this article let us see how to fix cant see my followers or following on Instagram.
Because of its entertaining features, including the ability to add filter effects to posts and exhibit content in the form of fast visuals, Instagram is incredibly popular among other social media apps. Instagram content has higher customer engagement, thus many business owners create business pages there to communicate with their followers.
To fix cant see my followers or following on Instagram, check the internet connection, uninstall and reinstall the app, update Instagram, log out from Instagram and log in again, switch to the correct account, request data from Instagram, clear the cache, and approach the Instagram help center.
What if you cannot see your followers or following count and names on Instagram all of a sudden? It creates frustration in you. This article provides information on how to fix cant see my followers or following on Instagram and its causes.
How To Fix Cant See My Followers Or Following On Instagram?
Check your internet connection, uninstall and reinstall the app, update Instagram, log out and back in, switch to the correct account, request data from Instagram, clear the cache, and contact the Instagram help center to fix cant see my followers or following on Instagram.
This is the most commonly faced issue among Instagram users where they are unable to view their followers and following. While people are trying to find strategies to gain more followers, it becomes annoying if they are unable to interact with their content or talk to their existing followers and to the people whom they follow. This issue has been addressed on Instagram’s official page and Instagram is working on resolving the issue.
However, we have got a few possible solutions that may resolve the issue and show your followers and following. The quick fixes are as follows:
- Check the internet connection
- Uninstall and reinstall the app
- Update the app to the latest version
- Logout from Instagram and log in again
- Switch between the correct account
- Avoid using the app for a while
- Request data from Instagram
- Clear cache for Instagram
- Approach the Instagram help center
Fix 1: Check The Internet Connection
This technical issue may arise due to the lack of poor internet connectivity. Make sure you have a good internet connection. You may also try switching off the wifi and turning it on again. You may also enable airplane mode for a while and come back to the normal mode to see if the followers and following are shown.
Fix 2: Uninstall And Reinstall The App
Fix cant see my followers or following on Instagram by uninstalling and reinstalling the app is one of the go-to solutions for any technical issue. Hence, try uninstalling the app and reinstalling it again to check if the problem has been fixed.
Fix 3: Update The App To The Latest Version
Using the old version of the app may result in such an issue. So make sure you have the latest version of the app all the time. To update Instagram to the latest version, go to the Play Store if you are an Android user and go to the App Store if you are an iOS user and look for updates if any. By updating the app, you may fix can’t see my followers or following on Instagram.
Fix 4: Logout From Instagram And Log In Again
Every application tends to face such technical issues while using the app continuously. Try to log out from the app, after a few minutes try logging in again with your credentials. There are possibilities that the problem might have been fixed.
Fix 5: Switch Between The Correct Account
Some of us have multiple Instagram accounts on the same device where in one account we may have a few followers and in another account, we may have a lot of followers. This scenario creates confusion about which account we have logged in to. So, make sure to check for the right account by checking the username to fix cant see my followers or following on Instagram.
Fix 6: Avoid Using The App For A While
The vanishing of followers and following can also be caused due to the continuous usage of the app. It is recommended to log out of the app and refrain from using the app for a while and see whether the problem gets resolved. This method usually fixes can’t see my followers or followers on Instagram within hours.
Fix 7: Request Data From Instagram
Instagram > Visit profile > Setting > Security > Access data
To see the list of followers from the Instagram data download feature, follow these steps:
Step 1: Log into Instagram and visit your profile.
Step 2: On the screen’s upper right, click the three-line icon.
Step 3: Visit “setting” and click on “security”.
Step 4: Find the “Access data” and the accounts you follow are listed in the Connections section as you scroll down.
Fix 8: Clear Cache For Instagram
Lack of storage space might be a cause for this issue to happen. Try clearing the app cache to free up space and see if it works.
To clear Instagram cache in Android:
Settings > Storage > Apps > Find Instagram > Clear cache
Step 1: Tap Storage after launching the “Settings” app.
Step 2: Find Instagram in the list of apps after choosing “Apps”, and tap it.
Step 3: Select “Clear Cache”.
To clear Instagram cache in Android:
Settings > General > iPhone Storage > Instagram > Delete app
Step 1: Go to the Settings app on your iPhone after unlocking it.
Step 2: Access Instagram by going to “General” > “iPhone Storage”.
Step 3: Instagram may be removed from your iPhone by selecting “Delete App” from the menu.
Step 4: After removing Instagram from your iPhone, install it again from the App Store.
Fix 9: Approach Instagram Help Center
Go to Instagram > Settings > Help > Select the appropriate option
While none of the above solutions seems to fix can’t see my followers or following on Instagram, you may contact the Instagram help center regarding the bug. To do so:
Step 1: Go to your account and click the three-line icon in the upper right corner.
Step 2: Select “Setting” and then “Help”.
Step 3: Select any of the required options, such as “Support requests” or “Report a problem”.
You may also contact them through their mail and at their contact number 650-543-4800.
Causes For Cant See My Followers Or Following On Instagram
While examining potential solutions to this problem. Let’s examine the root causes of this issue so that you can prevent it in the future.
- Might be due to a technical glitch in the Instagram app
- This Can be due to the usage of third-party tools to increase the follower count
- This can be due to the fact that Instagram has considered you as a bot account since you have unfollowed or followed a huge number of users at a time
- This can be due to a poor internet connectivity issue or server issue
It is common for an app like Instagram to undergo such technical glitches. Usually, these issues are fixed by Instagram in no time as it may affect the app’s reputation. However, you can try all of the possible solutions explained in the article on how to fix cant see my followers or following on Instagram, to get rid of the issue quickly.
Frequently Asked Questions
Q1. Can Instagram Followers Be Hidden?
Ans. On Instagram, it is impossible to hide who you are following. Other users cannot click on the list of followers while you have a private profile, but they can see how many people you are following.
Q2. How Long Will Instagram Block Me From Following?
Ans. The most frequent type of action block used by Instagram is the temporary block. Normally, it can persist for up to 24 hours.
Q3. How Do I See All Of My Followers On Instagram?
Ans. Click See more under Followers and following. The number before the Followers tab, which corresponds to the number of accounts that follow your teen, should be clicked. Browse or search through the lists of followers and followings.
Q4. Can Followers Be Hidden On Instagram?
Ans. You cannot hide the number of followers on a private account, but you may still hide who is actually following you and who you are following. Blocking users is one approach to prevent them from reading your profile.