How To Fix Instagram Reels Not Showing Error?

How To Fix Instagram Reels Not Showing Error?

Since the onset of Instagram, it has become a fast-growing app with millions of users who watch the Reels every day. Once you start watching Reels, it feels like you are glued to your mobile screen. But what if your Reels stop showing? How to fix Instagram Reels not showing error? To enjoy using Instagram, you need to know the ways to fix it.

On Instagram, you will find different kinds of videos. Such as dancing videos, recipe videos, fashion content, and lots more. You can create and share videos on this platform with your friends and followers. As this is a famous social media platform, the features keep getting updated every now and then. But even at times, Instagram Reels may not work and show errors.

To fix Instagram Reels not showing error, there are many fixes that you can try. You can check your internet connection, update Instagram app, clear the Instagram cache, restart your device, disable third-party apps, check internet restrictions, try using another device, re-login to your account, contact Instagram customer support, and wait for Instagram to fix the error.

When you watch Instagram Reels, and suddenly it stops working, then it can be really frustrating. You may want to just quickly know the reason behind it and try to fix the error on Instagram Reels.

Why Are My Instagram Reels Not Showing?

If your Instagram Reels are not working, then you might be wondering the reason behind it. Well, there could be many reasons why Instagram Reels don’t show up.

  1. Poor or weak internet connection.
  2. Using the outdated Instagram app.
  3. The app cache is full.
  4. Using third-party apps or tools. 

Related: How To Add Voiceover To Reels?

How To Fix Instagram Reels Not Showing Error?

Let’s check out some of the fixes that you can try to know how to fix Instagram Reels not showing error.

1. Check Your Internet Connection

Instagram runs on a strong internet connection. So if you don’t have a strong internet connection, you will face issues with Instagram Reels not working error. Check your internet connection. If you are using wifi and you are facing issues with Instagram Reels, then you can try to switch to mobile data and see if that works for you or not to fix Instagram Reels not showing error.

Related: Which Reels Can Be Promoted On Instagram? Know The Complete Details!!

2. Update Your Instagram App

Update Your Instagram App

At times just, simply updating the Instagram app will do a lot of work and will fix a lot of issues. If you are using an outdated app, then you might face issues like your Instagram Reel may not work. So just update the app, and you are all set. Go to the play store or app store and search for the Instagram app, and tap when you see the update option. Now use the app, and you will not face any issues.

3. Clear The Instagram App Cache

Today the apps use cached data just to make sure that users have a smooth experience. However, it could sometimes create some kinds of problems, which also include Instagram Reels not working. So it’s better that you clear your Instagram cache to avoid these kinds of problems.

  • Open the settings menu on your mobile device and tap on the apps section.
  • Now choose the Instagram option and then open the storage and cache option.
  • Hit the clear cache option followed by the clear storage option.

This will help to fix Instagram Reels not showing error.

Related: How Do Songs Get Popular on Reels?

4. Restart Your Device

Restart Your Device

It could be that the app is up to date, and the problem may exist on your device and not on the Instagram app. So you can try to restart your device. Just a simple restart will help you fix Instagram Reels not showing error. 

5. Disable Third-Party Apps Or Tools

It is against the policy of Instagram to use any kind of third-party apps or tools. At times using third-party apps or tools can lead to your account being shadowbanned. So if you have been using any kind of third-party apps or tools, your Instagram Reels may face errors. So it’s best that you stop using them right away. Use just the Instagram app, and you will not face any issues with Instagram Reels.

Related: How To Share Instagram Reels To Facebook Stories?

6. Check Your Account Restrictions

Check Your Account Restrictions

There has been a recent change in Instagram’s moderation algorithm, which is marking those Instagram users who have linked profiles and websites in their name, are getting tagged as spam. This, in turn, is restricting many Instagram users’ accounts.

If you have linked a webpage profile or a website in your Instagram profile, then this could be why your account is restricted. If you edit your bio, the restriction will be removed. Then sign out of your Instagram account and then again sign in to fix Instagram Reels not showing error. 

7. Use A Different Device

If your app is updated, and you have restricted your device, even if then you get the Instagram Reels not showing error then you can try to use a different device. Log in to your Instagram account in a different device and see if the issue still persists.

Related: How To Add Music To Only Part Of Your Reel?

8. Log Out And Log In To Your Account

Log Out And Log In To Your Account

If updating the app to its latest version did not solve your issue,  then try to log out and log in to your Instagram account again. This is yet another quick fix that will help in resolving your issue.

Open the Instagram app and tap on your profile icon from the bottom right-hand side corner of the screen. Now go to settings and hit the logout button. This will help you know how to fix Instagram Reels not showing error.

9. Contact Instagram Support

If you see that you have tried all the mentioned fixes and yet Instagram Reels are showing error, then you can try to contact Instagram customer support. Here’s how you can do it:

Step 1: Open your Instagram profile page and click on the hamburger menu icon.

Contact Instagram Support

Step 2: Tap on the Settings option.

Contact Instagram Support

Step 3: Now, tap on the Help option.

Contact Instagram Support

Step 4: Within the help menu, click on the Report a Problem option.

Contact Instagram Support

Step 5: Enter the issue, for instance, unable to see or use the Instagram Reels feature. You can upload images and videos or even take a screenshot of the problem that you are getting.

Step 6: Tap on the Send option available at the top right corner of the screen.

Contact Instagram Support

Related: How To See Saved Reels On Instagram?

10. Wait For Instagram To Fix The Issue

Now, you have contacted Instagram support and told them about the problem you are facing. Just wait for them to contact you back about fixing your issue.

Check Out More Articles On Instagram Reels

  1. How To Auto Scroll Reels On Instagram? In Simple Steps!
  2. Instagram Reels Monetization Requirements!!!
  3. How To Add Clickable Link To Instagram Reels, Posts and Bio?
  4. How To Add Text To Instagram Reels? Add Multiple Text And Edit It!!
  5. How To Recover Deleted Reels Drafts On Instagram?
  6. What Time Is Best To Post Reels On Instagram?
  7. 250+ Trending Songs On Instagram Reels In India And the US To Get More Reach
  8. What Does Grooves In Instagram Reels Mean? How To Use Grooves!
  9. How To Save Or Share Any Trending Instagram Reels Audio?
  10. How To Make Instagram Reels Longer Than 60 Seconds | Reels Longer Than 1 Minute!


There are many glitches that even the best and the most popular apps face. Even though the platform is very easy to use, glitches in the app are something that cannot be avoided. For instance, many users are unable to see Instagram Reels on their feeds, and they search for ways to fix Instagram Reels not showing error. 

Frequently Asked Questions

Q1. Why Am I Getting Error While Uploading Reels On Instagram?

If you are getting errors while uploading the Reels on Instagram, then it could be because you don’t have a strong internet connection. You can try to switch your data, log out and log in to your account and then try to upload the Reels.

Q2. How Do I Enable Reels On Instagram?

To enable the Reels on Instagram, make sure you are using the updated app. You actually don’t have to enable the Reels on Instagram since they will be automatically shown in your feed or the Explore page.

Q3. Why Are My Instagram Reels Not Showing Up?

If your Instagram Reels are not showing up, then it could be because of some glitch. You can just sign out and sign in back to your account again.

Q4. How Can I Fix Instagram Reels Not Showing Up?

To fix Instagram Reels not showing up, check your internet connection, switch to a different device, restart your device, log out and log in again, and contact the Instagram support team.

Q5. What Should I Do If None Of The Solutions Work?

If none of the above solutions work, then you can contact the Instagram support team and tell them about your problem in detail. They will surely help you out.

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