Last Updated on 2 months by Abhilasha Sharma
Snapchat AI is facing serious backlash from millions of users, who have raised privacy concerns regarding the AI bots recent questionable actions. Many concerned users have joined hands, looking for ways to fix Snapchat AI encountered a technical issue, and explore the possible causes that trigged the error message.
Social media has been up in flames with with millions of Snapchatters discussing about the Snapchat My AI Story, stirring unrest among AI enthusiasts and users alike. This has triggered numerous conspiracy theories on Snapchat AI hacked, with users searching for ways to fix My AI sorry I encountered a technical issue. Further, Snapchat’s Technical Team has made an official announcement stating that My AI experienced an outage but the issue has been resolved.
You can fix Snapchat AI encountered a technical issue by checking the server status, checking your network connection, restarting the app, login with alternate device, update app, revoke access to third-party apps, disable VPN, unroot your device or contacting Snapchat Support.
Snapchat AI has become an integral part of the user’s life. The Snapchat My AI something went wrong error message directly affects them all. Let us dive right in and fix Snapchat AI encountered a technical issue, so that you can access it once again.
Why Snapchat AI Encountered A Technical Issue?
Snapchat recently unveiled new updates to My AI chatbot, powered by Open AI’s ChatGPT technology, that uses generative AI technology to converse with users. It offers interactive responses to the user’s queries. Snapchat has further assured to all users that My AI has additional safety enhancements that controls the AI tool.
However, on August 16, 2023 My AI posted a random one-minute Snapchat My AI Story, that freaked out millions of users. Many users are left contemplating if Snapchat AI hacked that triggered the post, while many others are left wondering why My AI sorry I encountered a technical issue suddenly occured.
Before we work on ways to fix Snapchat AI encountered a technical issue error message, it is essential to explore the various reasons that might have triggered it. The My AI technical issue could be caused by a multitude of different factors as listed below,
- Snapchat server is down due to sudden heavy traffic.
- Snapchat My AI is not officially available in your location.
- Lack of good internet connection.
- You use an outdated version of the Snapchat app.
- You have installed third party apps or tweaked versions of the Snapchat app.
- Insufficient storage space in your device.
- You have failed to update your Snapchat Plus premium subscription.
- The Snapchat app has bugs or malware that causes the malfunctions and glitches while using the app.
How To Fix Snapchat AI Encountered A Technical Issue?
Glitches and malfunctions of social media apps are not something uncalled for. However, the Snapchat My AI something went wrong error message is even more concerning as it involves AI technology. Wait no more and follow the instructions explained below to fix Snapchat AI encountered a technical issue
Fix 1: Check Snapchat Server Status
The very first measure that you should take while exploring the ways to fix Snapchat AI encountered a technical issue is to check the server status of Snapchat. Technical issues are predominantly caused by malfunctioning of the Snapchat server. Make use of apps or websites like Downdetector to see the live updates of the Snapchat server status.
Fix 2: Check Network Connection
Smooth functioning of all social media apps like Snapchat require good and stable internet connection. Switch to an alternate mode of network connection if you notice that your internet connection is badly fluctuating. Making use of a good internet connection will help you to easily fix Snapchat AI encountered a technical issue.
Fix 3: Restart the app
Force close the Snapchat app to fix technical issues. Restarting the app will reset the app’s temporary data and help you to resolve all performance related issues.
Fix 4: Login Via Alternate Device
Make use of a different device to log in to your Snapchat account in an attempt to fix Snapchat AI encountered a technical issue. Use an alternate smartphone, tablet or a PC to access your Snapchat account. This helps you to verify the authenticity of your Snapchat credentials and verifies your legitimacy. It is recommended that you use the same internet connection for better results.
Fix 5: Update The Snapchat App
Outdated version of apps tend to malfunction and slow down when it is not compatible with your device. It is absolutely essential that all apps are updated to the latest available version for smooth functioning. In your quest to fix Snapchat AI encountered a technical issue, ensure that you update your Snapchat app to the latest version that is available.
Fix 6: Revoke Access To Third Party Apps
Snapchat follows a strict set of guidelines that suspends all accounts with access to unauthorized third party apps. Snapchatters who have installed third party apps to their device should revoke access to all external apps.
Fix 7: Disable VPN
Snapchat My AI is a relatively new update that is currently not available in some places. Hence, Snapchatters prefer to make use of VPN to access My AI, if it is not available in their geographical location. However, Snapchat does not encourage users to make use of VPNs and will immediately flag all accounts that have enabled VPNs on their devices.
Fix 8: Unroot Your Device
Just like using VPN and external third-party apps, Snapchat condemns usage of tweaked devices. Snapchatters who make use of a rooted Android device or a jailbroken iOS device should unroot their devices immediately to fix Snapchat AI encountered a technical issue. Further, reinstall the latest, original version of the Snapchat app to access My AI.
Fix 9: Contact Snapchat Support
Finally, if you have tried to fix Snapchat AI encountered a technical issue by following all the instructions explained above and still face operational issues, then it is time for you to ask for professional help.
AI technology has become an integral part of our everyday lives. So, experiencing the “Snapchat AI encountered a technical issue” error message displayed on your screen could be frustrating, especially to Snapchatters who have formed an emotional bond with their My AI, and use the AI tool on a regular basis.
Frequently Asked Questions
Q1. Why Is My AI Not Working On Snapchat?
Accessibility issues with My AI could be triggered by anything from a small software glitch to issues with the Snapchat server itself, that results in My AI not working on Snapchat.
Q2. Why Is My Snapchat AI Not Showing Up?
Snapchatter should use the latest version of the Snapchat app to efficiently use My AI. Update your Snapchat app now if My Snapchat AI is not showing up.
Q3. How To Get Snapchat AI?
You can get Snapchat AI by updating your Snapchat app to the latest version and then swipe right from your Camera screen for accessing your Chats. Tap to open My AI.
Q4. Why Does It Say Something Went Wrong On Snapchat AI?
Good internet connection and sufficient storage space are mandatory for the efficient functioning of Snapchat AI. You will see the error message “Something went wrong on Snapchat AI” that is caused by poor network connectivity or lack of enough storage space on device.