Instagram has been left in scrambles with millions of bewildered users looking at the Sorry there was a problem with your request Instagram error message displayed while trying to access their favorite social media platform. Stay with us to know how to fix Sorry there was a problem with your request Instagram issue.
Instagram is one of the most prominent social media platforms that host over 2.35 billion active users from all over the world. Any technical issue or a simple glitch sends ripples across the globe and directly affects millions of users. Currently, Instagrammers are concerned about Sorry there was a problem please try again Instagram and Sorry there was a problem with your request Instagram error messages.
You can fix sorry there was a problem with your request Instagram issue by checking the Instagram server status, check your network connection, restart your device, reset your phone number, updating the Instagram app, log in via Facebook, opening Instagram in your web browser, clear Instagram app cache, temporarily disable your Instagram account, reset your Instagram password, clone your Instagram account or Contact Instagram Help Center.
Let’s dive right into dissecting the Sorry there was a problem with your request Instagram login error, and see the different ways to fix it.
Why Does Instagram Say Sorry There Was A Problem With Your Request?
Sorry there was a problem with your request Instagram is a generic error message that could be triggered by various factors like server error, poor internet connection, incorrect login credentials, Instagram account shadow-banned, corrupted app data, or outdated app.
Instagrammers from around the world are looking for solutions to overcome the Sorry there was a problem with your request Instagram login error, in a desperate attempt to access their favorite social media platform. Before we work on ways to fix it, it is essential that you first understand what causes the Sorry there was a problem please try again Instagram issue, and Sorry there was a problem with your request Instagram error messages.
The following factors could be responsible for the Sorry there was a problem with your request Instagram issue.
- Instagram server error.
- Poor or fluctuating internet connection.
- Incorrect username or password while logging in on Instagram.
- Your Instagram account has been suspended or shadow-banned.
- Corrupted Instagram app data on your device.
- Your Instagram app is outdated.
Now that you know the different factors that contribute to Sorry there was a problem with your request Instagram login error message, you can now go ahead and work on ways to fix it.
How To Fix Sorry There Was A Problem With Your Request Instagram?
Glitches and error messages on Instagram are not uncalled for. Instagrammers who see the Sorry there was a problem with your request Instagram error message, are left baffled, and have taken to social media to voice out their concerns, looking for ways to fix Sorry there was a problem with your request Instagram issues.
Wait no more and follow the instructions given below to easily fix Sorry there was a problem with your request Instagram error, to access your favorite social media platform once again.
Fix 1: Check Instagram Server Status
Instagram servers are large enough to accommodate millions of users from around the world at the same time. However, irregularities due to high traffic could result in malfunctions that trigger error messages like Sorry there was a problem with your request Instagram. Before we work on ways to fix it, it is best that you check the server status of Instagram.
You can make use of online websites and apps like Down detector, which are designed to show the current server status of Instagram. However, if the report states that the Instagram server is down, we can do nothing to fix Sorry there was a problem with your request Instagram error, but wait for the Instagram Support Team to fix it for us.
Fix 2: Check Your Network Connection
A stable and good internet connection is a basic necessity for efficient functioning of apps like Instagram. Check to ensure that you have a good network connection that does not fluctuate or have any irregularities. Try to use an alternate mode of internet connection, like an alternate WiFi channel, or use your mobile data to help fix Sorry there was a problem with your request Instagram error message.
Fix 3: Restart Your Device
Bugs and malware on your device could directly intercept the processing of the installed apps which could result in malfunctioning of your Instagram account. Restart your device to destroy all such malicious bugs to fix Sorry there was a problem with your request Instagram issues.
Just turn off your device and turn it back on in a few seconds to fix it. Restarting will help you shut off your device’s network connection and reconnect to a fresh internet connection before you attempt to access your Instagram account.
Fix 4: Reset Your Phone Number
You can reset your phone number by opening the Instagram app and tapping on your Profile icon > Edit Profile > Contact Options > Add phone number > Enter the phone number > Save it.
One of the best-proven ways to fix Sorry there was a problem with your request Instagram issue is by using an alternate phone number for your Instagram account. Although it could be a hassle to find a new phone number, it is recommended that you follow the instructions below to Edit your registered phone number on your Instagram account.
Step 1 – Open the Instagram app and tap on your Profile icon.
Step 2 – Tap on Edit Profile.
Step 3 – Tap on Contact Options.
Step 4 – Tap to add your phone number.
Step 5 – Enter the new or alternate phone number.
Step 6 – Tap the Blue checkmark to save it.
Fix 5: Update Instagram App
The best way to enjoy all the latest features and maintain the app’s performance is to update it on a regular basis. We can try to fix Sorry there was a problem with your request Instagram error message by updating the Instagram app installed on your device.
For Android
You can update Instagram on your Android device to fix Sorry there was a problem with your request Instagram android error by opening Google Play Store > Search bar > Instagram > Update
Step 1 – Open Google Play Store.
Step 2 – Tap on the Search bar.
Step 3 – Type in Instagram.
Step 4 – Tap to Update.
For iOS Devices
You can update Instagram on your iOS devices to fix Sorry there was a problem with your request Instagram iPhone by opening the App Store > Search icon > Instagram > Update.
Step 1 – Open the App Store on your iOS device.
Step 2 – Tap on the Search icon.
Step 3 – Type in Instagram.
Step 4 – Tap to update it.
Note: You will not be able to see the “Update” option if your Instagram app is already up to date. You will only be able to see the option “Open”
Fix 6: Login Via Facebook
You can login via Facebook by logging out of your Instagram account > Open Instagram app > Login > Login with Facebook > Enter your Facebook credentials > Login.
Another simple way to fix Sorry there was a problem with your request Instagram error message is by accessing your Instagram account through your Facebook. First, log out of your Instagram account, then follow as illustrated below to log in using your Facebook credentials.
Step 1 – Open the Instagram app and tap to Log In.
Step 2 – Tap to Login With Facebook and you will be redirected to the Facebook login page.
Step 3 – Enter your Facebook credentials.
Step 4 – Tap to Log in.
Once you enter your Facebook credentials, you will automatically be logged in to your Instagram account. You will now be able to easily fix the Sorry there was a problem with your request Instagram issue.
Fix 7: Open Instagram Via Web Browser
Instagram has launched a desktop version of the social networking app a decade ago. This enables all users to access the application through their web browser. Visit the official Instagram web page and enter your login credentials to access your account.
The desktop version of the application will help you to fix the Sorry there was a problem with your request Instagram error message that was caused due to incompatibility.
Fix 8: Clear Instagram Cache
All applications require ample storage space on their device for smooth functioning. It is imminent that you clear your Instagram app cache on a regular basis to fix the Sorry there was a problem with your request Instagram error messages.
For Android
Open the Settings app > Storage > Instagram > Clear Cache
You can fix the Sorry there was a problem with your request Instagram issue on your Android device by clearing your Instagram app cache.
Step 1 – Open the Settings app.
Step 2 – Tap on Storage.
Step 3 – Select Instagram.
Step 4 – Tap to Clear Cache.
For iOS devices
iOS devices do not have a specific option to clear cache in their Apple devices. You can fix the Sorry there was a problem with your request Instagram iPhone, deleting the Instagram app installed on your device and reinstalling it once again.
Fix 9: Reset Your Instagram Password
You can reset your Instagram password by logging out of your Instagram account > Forget password > Enter your email address > Next > Open your email > Tap on reset password link > Enter new password > Confirm
Failed login errors are usually triggered by entering the wrong credentials. Follow as instructed below to stop Sorry there was a problem please try again Instagram error messages, by resetting your Instagram password.
Step 1 – Log out of your Instagram account.
Step 2 – Then open Instagram on your web browser and tap on Forget Password.
Step 3 – Enter your email address > Next.
Step 4 – Open your email and tap the received link to reset your password.
Step 5 – Enter a new password.
Step 6 – Tap to Reset the password.
Fix 10: Clone Your Instagram Account
You can clone your Instagram account by installing Parallel Space to your device > Find Instagram app > Clone it > Create a shortcut for Instagram > Open Instagram clone > Enter login credentials.
If you have tried out all the fixes mentioned above and still face Sorry there was a problem with your request Instagram error message, you can try cloning your Instagram account using cloning apps like Parallel Space. This will enable you to use an alternate version of your Instagram account on your device.
You can clone your Instagram account by following the instructions below.
Step 1 – Install Parallel Space to your device.
Step 2 – Open Parallel Space and find the Instagram app and tap to clone it.
Step 3 – Create a shortcut for the newly cloned Instagram account.
Step 4 – Open the Instagram clone.
Step 5 – Enter your Instagram credentials to log in.
Note: Make use of the Instagram clone to access your Instagram account. You will no longer be able to use the original Instagram app installed on your device.
Fix 11: Use VPN
Most network login errors can be solved by installing a VPN application on your device. Making use of a VPN to connect to the Internet will help you to fix Sorry there was a problem with your request Instagram issues. You can install a VPN that can change your IP address to bypass restrictions that have been imposed especially to your IP address. The VPN will also help you to bypass censorship and enable you to access your Instagram account.
Fix 12: Contact Instagram Help Center
If you have tried to fix Sorry there was a problem with your request Instagram error message by following all the fixes mentioned above and still face issues in accessing your account, then it is time for you to ask for official help. Instagram has a fully functioning team of dedicated professionals, who work 24×7 to help you fix all technical issues and glitches that you might encounter while using the app. Report your problem to the Help Center and wait for their expert guidance.
Wrap Up
Not being able to access your Instagram account could be strenuous, especially if you just had an eventful day and wish to share it with your friends and followers on Instagram. We hope that you no longer encounter the Sorry there was a problem with your request Instagram error message, and are able to fix it easily by following our guidance.
Frequently Asked Questions
Q1 Why Isn’t Instagram Letting Me Log In?
Instagram denies access to accounts that have been shadow-banned. If your Instagram account has been restricted, you will not be able to log in successfully.
Q2 Why Is Instagram Not Letting Me Log In On My iPhone?
Instagram requires all users to pass a two-factor authentication while logging in from a new device. If you have entered the wrong credentials, you might have issues when you log in from your iPhone.
Q3 Why Is There A Problem Saving My Profile On Instagram?
If you have entered something that is not permitted, like certain special characters, then you might have problems with saving your profile information.
