How To Contact Commerce Manager Support Facebook? Ultimate Solution 2023!

How To Contact Commerce Manager Support Facebook

If you are someone new to Commerce Manager and did something wrong or are confused with something and need to clear it with the support team then you contact them. In case you don’t know how to contact them then you can use this guide to learn how to contact Commerce Manager support Facebook. 

Commerce Manager for all the Meta platforms like Facebook and Instagram are currently on fire in the marketing industry. Commerce Manager is a feature that has a bunch of resources which helps you promote and sell your physical products along with handling your business over Facebook and Instagram. In case anything goes off track you can consult the official support team. Learn how to contact Commerce Manager support Facebook. 

Visit Commerce Manager > Select Shop > Education Tab > Contact Support > Select Topics > Enter Message > Select Contacting Method > Send. This is how to contact Commerce Manager support Facebook.

Learn different ways of how to contact Commerce Manager support Facebook so that in situations where you can’t figure out what to do next or find any glitch then you can report directly to the support team.

How To Contact Commerce Manager Support Facebook?

Running low on sales? Can’t make enough profit? Well here comes Commerce Manager for all your physical products and services. Many of the times the newbies get into trouble while exploring through the Commerce Manager which puts them into a place where they have to consult with an expert or seek advice from the experienced ones. You dear, may not fall into such situations is all we want. So here is a detailed guide in advance for you to learn how to contact Commerce Manager support Facebook.

Also Read: How To Login Facebook Commerce Manager?

Follow the instructions properly for contacting Commerce Manager support Facebook:

NOTE: If you have a catalog or shop, then you can contact the Commerce Manager support for help for multiple reasons, like: Shop inventory, creating an account, request a review, payout updates, order updates, refused products, technical errors, other issues

REMEMBER: One can contact the Facebook Commerce Manager support team only through email or live chat support.

Step 01: Hover over the official Commerce Manager website and select the shop that you own.

Step 02: Select Contact Support under the Education tab and select the topics which you need from the drop down Menu.

Step 03: Enter a message that you want to send to the support team. Messages can be suggestions, queries, questions, anything!

Step 04: Now select the mode of contact, either Chat or Email

Step 05: At last, after making a choice hit the Send button.

If you selected Email as a mode of communication with the support team then you may receive the response at least after a day or may be longer than that, on your official email address. One can alter their official registered email address in their Commerce Manager Settings anytime.

Also Read: How To Fix Facebook News Feed Not Loading? 10 Easy Ways To Fix It!

And if you go for Chat for how to contact Commerce Manager support Facebook, then you will be directed to Messenger where you will be chatting with a bot most probably who will try it’s best to resolve your concern.

NOTE: As the chatting feature is newly launched, many of you won’t be able to access this feature because of its unavailability in many regions.

TIP: If you own or run a business online related to product selling on platfor

Wrapping Up

Use Commerce Manager to handle inventory, order tracking, fulfillment, customer support and returns, payouts and more.

Gather all the required tax, financial and business documents before you start the Commerce Manager account setup process.

Along with all relevant teams and individuals in your business to make sure that your strategies and processes are consistent and not duplicate.

Frequently Asked Questions

Q. How Do I Contact A Customer In Commerce Manager?

Contact Customers with Inbox in Commerce Manager

  • Go to Commerce Manager and select your shop.
  • Click Orders.
  • Find the order. From the dropdown for the order, select Contact Customer.
  • Enter a message and click Send.

Q. How Can I Contact Facebook Support Directly?

7 ways to contact Facebook support

Facebook Help Center support. If you aren’t sure how to use a feature on Facebook or want to report a bug or issue, the Fa is the place to go. …

  • Facebook Live Chat. …
  • Meta for Business support. …
  • Facebook email support. …
  • Facebook official pages. …
  • Facebook contact forms. …
  • Offline Facebook support

Q. How Do I Get To Commerce Manager On Facebook?

  • Go to Commerce Manager.
  • Click Get started to go to the Create your shop page.
  • Click Checkout on Facebook or Instagram and click Get started again.
  • Click Get started for setting up a shop with Commerce Manager and choose Facebook or Instagram.

Q. How Do I Contact FB Business Support?

Go to

Scroll down and locate the ‘Still Need Help? ‘ section where it says ‘Contact our support team’ and click either the Chat or Email button.

Q. How Do I Find My Commerce Manager ID On Facebook?

Steps to find your business ID:

  • Go to Business settings.
  • Click Business info.
  • Below Business Manager info, you’ll see your ID number


There is an onboarding procedure that you need to follow for introducing your business to the Commerce Manager. You have select if you want to sell your product on Instagram or Facebook, connect your business accounts, set mode of your delivery, return options, bank account details for payouts.

As you bring your business onto our Commerce Manager, you’ll go through an onboarding process. You can choose whether you want to sell on Facebook or Instagram, link your business accounts, set your delivery options and return policy and designate a bank account for your payouts.

  • Set up a secure onsite checkout.

Reduce barriers to purchase and help turn interested shoppers into buyers by offering a fast, simple and secure purchase experience. This is currently only available in the US.

  • Manage inventory.

To make sales, upload your products and manage your inventory in a catalogue. You can add high-quality product images and rich product information to help customers make purchase decisions.

  • Fulfil orders.

When you make a sale, you’ll need to fulfill the order and dispatch it to the customer. Provide tracking information and mark the order as dispatched in order to get paid.

  • Manage bookkeeping.

See your balance and verify payouts to track cash flow, manage tax settings and access financial reports.

  • Provide customer support.

Issue refunds, accept returns and handle chargebacks. Gain customer insights. Get actionable business-level insights and recommendations for how to grow your sales on Meta technologies.

  • Set security and privacy controls.

Manage who can access your business information and assign permissions.

In order to successfully set up your business in Commerce Manager, your business must comply with our Commerce Policies.

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