Do you face difficulties in accessing Google Hangouts? Are you not able to send or receive text messages and calls in your Google Hangouts? You are not alone. Users have been raising complaints on issues with the apps’ performance and looking for ways to fix Google Hangouts Extension not working.
Google has officially made a statement in October 2022, to shut down Google Hangouts, which has been a popular messaging platform since 2013. It has over 5 billion downloads from Play Store and the App Store. Users have been facing issues with the apps’ performance and are looking for ways to fix Google Hangouts Extension not working.
If you still face issues like you cannot send messages or get notifications or you notice that your camera is not working, and you want to fix Google Hangouts Extension not working, you can install Google Chat, Force Restart or Force Stop the app, Clear cache, Close crashed apps, check network connections or Reinstall the app.
Google has requested users to migrate to an upgraded version of Google Hangouts, the Google Chats. It has been allowing users to transfer to Chats since July 2021. Most of your messages and contacts will be automatically transferred to Google Chats, and you can manually transfer all other required data.
How to Fix Google Hangouts Extension Not Working?
Google has recently informed that Hangouts Extension is going to be shut down from November,2022. It has announced that your personal accounts that are still active in Hangouts will soon be upgraded and you will be prompted to switch to Chat found in the Gmail app.
Android and iOS users have reported that they have issues with operating Hangouts, and the shutdown phase is impacting the Hangouts app, as it did not have any feature updates for a long time. So, the best way to fix Google Hangouts Extension not working, is to move on to Google Chats immediately, and not wait till the last minute until Google Hangouts get entirely shut down.
Related : Why Is Hangouts Being Replaced By Google Chat in 2022? Know About The Reasons!!
Fix 1 – Move to Google Chat (Highly Recommended)
The best way to fix Google Hangouts Extension not working, is for you to move on to Google Chat, as Hangout will be officially shut down and longer available to you. Google has removed Hangouts from Play Store and the App Store, to stop new users from downloading from July. While Google Chats already has over 10 million downloads. So, what are you waiting for? Just move to Google Chat and fix Google Hangouts Extension not working issues.
Step 1 – Open Google Play Store in your Android device or the App Store in iOS devices.

Step 2 – Type in ‘Google Chat’ in the search bar.
Step 3 – Click to Install.

Step 4 – Wait for the installation to be over.

Step 5 – Click to Open.

Once you complete the installation process and run Google Chat, you will notice that all your basic information has been transferred from your Hangouts to the Google Chats, from the data saved to the Google server.
You will have to manually transfer the data that you would to like to migrate to the Chat.
Related : How To Switch From Google Chat To Hangouts?
Fix 2 – Force Restart
Let us first try the go to textbook method that seems to be the magical cure for all malfunctioning electronic devices. Just force restart it to fix Google Hangouts Extension not working. All you have to do is turn off your android or iOS device and turn it back on again.
Fix 3 – Force Stop

To fix Google Hangouts extension not working, force stop the app. Open the app info., from your device Settings and click on Force Stop to close Google Hangouts, in your device.
Fix 3 – Close Crashed Apps
If you notice any glitches while using the app, close it immediately. It is highly possible that you have issues in Hangouts due to some crashed app running in the background. So, fix Google Hangouts Extension not working, Force Stop all crashed apps. We recommend that you uninstall any app that crashes often as it could cause damage not only to your device but also to all the other apps.
Fix 4 – Delete Cache
Google Hangouts might malfunction due to lack of device space. If the app gets corrupt, you will face performance issues. To fix Google Hangouts Extension not working, try to clear the app data to increase the storage space.

Step 1 – Open the Settings App > Apps & notifications > All Aps.
Step 2 – Select Hangouts from the list of apps.
Step 3 – Click to Clear Data > OK.
Fix 5 – Check Your Network Connection
It is possible that you have issues using Google Hangouts due to poor Wi-Fi connection. If Google Hangouts Extension is not working, check any irregularities or fluctuations in your internet connection. If you notice any fluctuation, just unplug your router from the socket and plug it again after a few seconds. Now turn the router on to fix Google Hangouts Extension not working due to poor internet connections.
Fix 6 – Reinstall The App
Normally we will request the users to update the app. But since Google Hangouts updates are no longer available, as Google has stopped making updates to the app, we instruct you to reinstall the app to fix Google Hangouts Extension not working. Just uninstall Google Hangouts and the install it again. Doing this could solve any operating issues found in the software.
However, we recommend you to install Google Chats as suggested by Google itself, instead of installing Hangouts which is going to be shut down by the tech giant very soon.
Related : Is Google Chat Safe | What Are The Risks?
Wrap Up
Google Hangouts is a very convenient app for you to get used to. It is very easy to use as it has been the primary means of communication for both personal and business use, for millions of people for over a decade. It is heartrending that this handy app is going to be shut down for good by Google. However, let us hope that Google Chat is a better alternative to Google Hangout and helps us to fix Google Hangouts Extensions not working issues.
Frequently Asked Questions
Q1 Why Is My Google Hangouts Not Working?
Google hangout tends to malfunction when there is no proper internet connection, glitches or crashes in the app or any other running app in your device, not enough storage space or updates to your device.
Q2 Is Google Hangouts Shutting Down In 2022?
Yes. Google has officially announced the Hangouts users have till January 2023 to backup their data.
Q3 What Is The Difference Between Chat And Hangouts?
Google Hangouts can support both text and video conversations, while users can send only text messages with Google Chat. Google Meet will replace Hangouts for making video calls.