Every day we hear about the hacking of accounts. These accounts can be Facebook, Twitter account or Netflix accounts. Hackers usually change the backup email of your account so that the user cannot recover the account easily. The account owners keep on wondering why is Netflix account email changed without permission.
If you are among the users whose Netflix account has been hacked and your backup account has been changed without any permission, then you will need to fix your account. You can do so by the fixes provided in this post. The fixes will be applied to all Netflix accounts hacked in different ways.
Your Netflix email account will be changed without permission only if it is hacked. The hackers can only change the email without the permission of the user. You can report this issue and use the two-step verification process to secure your account.
Why Is Netflix Account Email Changed Without Permission?
If you have purchased a subscription to the Netflix account and you are using this account on multiple devices, then there are chances that your account will be hacked. It is not necessary that your account has been hacked and there are no changes in your account. Nor you were logged out from the Netflix account, but you will find out that your email associated with the Netflix account has changed. So you might wonder how and why is Netflix account email changed without permission. This is mainly due to hacking.
How To Fix Netflix Account Email Changed Without Permission?
If you are among the users whose email has changed without any permission, then here are some fixes that can help to resolve the issue and recover your account.
Fix 1: Verify If Your Account Is Hacked
The first step is to verify whether your account has been hacked or not. You can verify that you taking a look at the watch history. If you find that there are shows and movies that you haven’t watched, then it is sure that someone has an access to your account.
Fix 2: Change The Password
Now if you know that your account has been hacked, then you have to change the password of the account. Try changing the email address to your own account as well. This will remove the access of the hacked completely. If you have set the backup questions or your phone number, it is helpful to restore your account.
Fix 3: Log Out Of All The Devices
After changing the password, go to the settings and check for the devices which are logged in. Remove all the devices. You might find a few devices there but click on the remove account from all devices. This will remove the access of the hacker from the account.
Fix 4: Contact The Netflix Support Team
Sometimes, the hacker can log you out of your Netflix account. He might have changed the backup account as well and there is no option left for you to recover your account. In that case, you are left with the only option, to contact the Netflix support team.
Fix 5: Secure Your Account
Once you recover your Netflix account, try using the step two verification process. The best thing is to use your phone number on step two of verification. If you find out that your account has been hacked, you can easily recover the account easily using your phone number.
Here we conclude our post on why is Netflix account email changed without permission. You might have understood the reason why your email was changed without your permission. We have also provided the fixes on how to resolve the issue and recover your account. If you find this post helpful, share it with your friends.
Frequently Asked Questions
Q1. Why Is Netflix Saying I Have The Wrong Email?
If your Netflix is showing your email is wrong, then you should check your email account and then try again. If the issue persists, then you can contact the Netflix help center. You can recover your account using your username and credit or debit card details. Even your phone number is also important for recovering your Netflix account.
Q2. How Do I Recover My Netflix Account Without Email?
If you want to recover your Netflix account without any email address, you can use your phone number to recover your account. If that too fails, then you can contact the Netflix help center and get your account recovered by using your username and card details.
Q3. How Do I Reset My Netflix Email?
The best thing is to use your phone number on step two of verification. If you find out that your account has been hacked, you can easily recover the account easily using your phone number. Once you have logged into your account, you can go to settings and change your email address. You will need to enter the password to recover your email address.
Q4. How Do I Find Out My Netflix Email?
If you are not sure which email address is associated with your email address, go to your Netflix account setting. Then click on the profile and you will the email account associated with your account. You can even change your email address here in the settings.