Are you not able to access your Meta Quest app? Do you see a pop-up stating “Meta Quest app Error occurred” every time you try to use it? We know you must be frustrated not knowing how to solve this issue. Do not worry. We present to you a complete guide on how to fix Meta Quest app error occurred issue.
Meta users make use of the Meta Quest App to customize their device settings and set up Meta Quest gadgets. Users can also cast their VR experience on other paired devices through the app. However, users have been recently facing issues while trying to access the app. They have taken to social media to voice their complaints and are looking for ways to fix Meta Quest app error occurred issue.
You will be able to fix Meta Quest app error occurred issue and have the best VR experience by following the instructions given in this article.
1. Check Meta Quest Server
2. Check Compatibility of devices
3. Check Network Connections
4. Check Bluetooth Connection
5. Re-pair Devices
6. Update Meta Quest app
7. Delete App cache
8. Reinstall Meta Quest app
9. Perform Factory Reset
10. Restart devices
How To Fix Meta Quest App Error Occurred Issue?
The Meta Quest app acts as the gateway for all Meta Quest users to have the best VR experience. Users can install the app in their mobile phones or download a desktop version of the app for Windows PC. With the Meta Quest app, users will now get notified of all new sales and upcoming launches. Users can buy, download and also install new VR apps and use the app to browse and manage them.
Follow the solutions given below to fix Meta Quest app error occurred.
Related: How To Fix Meta Quest App Not Pairing? Your Ultimate Guide!
Fix 1: Check Meta Quest Server
Before we work on ways to fix Meta Quest app error occurred, let us first check if you are the only one with the issue or if all Meta Quest users face an ‘error occurred’ issue. Let us check the Meta Quest Server Status by using various online websites and apps like the Downdetector, which will generate a detailed chart that shows reported problems in the past 24 hours. Users can then compare it to the typical report volume at any time of the day.
If you notice that the Meta Quest Server is down, you can personally do nothing to fix Meta Quest app error occurred. All we can do is wait for the Meta Quest technical team to fix the issue for us.
Fix 2: Check the Compatibility
Is your device compatible with the Meta Quest App? The system requirements of the Meta Quest app require all users to meet the minimum requirements for phones to be compatible with operating the Meta Quest app.
· Apple users should have iOS 12.4 or newer versions
· Android users should have Apk 5.0 or later versions
Check if you have updated your software to the latest version, which is compatible with the Meta Quest app. Check the compatibility of your devices to be able to fix Meta Quest app error occurred issues.
Fix 3: Check Network Connections
Do you have good and stable internet connections? If you have poor or unstable network connections, it will directly affect your accessing the Meta Quest app and result in errors. To fix Meta Quest app error occurred, check your Wi-Fi connection. To rectify the error, unplug your modem from the socket and plug it back on in a few seconds to fix Meta Quest app error occurred issue for you.
Fix 4: Check Bluetooth Connection
Have you turned on the Bluetooth in your device? Turn on Bluetooth in your Meta Quest app to set up your headphones. You should have good Bluetooth connectivity to pair the Meta Quest app to your Meta Quest Pro or Meta Quest 2. If you have irregular Bluetooth connectivity, turn it off in your device and turn it back on to fix Meta Quest app error occurred issues.
In iOS Devices
Open Settings app > Bluetooth > Turn on.
In Android
Swipe down from the top of your screen > Click on the Bluetooth icon to turn it on.
Fix 5: Re-pair Devices
Have you recently paired your VR headset to your device? If it has been a while since you pair your device to your Oculus headset, it is time to unpair them and pair it again. Re-pairing the devices will help you to fix Meta Quest app error occurred issues.
Step 1 – Open the Settings app.
Step 2 – Click on Bluetooth.
Step 3 – Scroll down to locate the Oculus headset from the list of connected devices.
Step 4 – Click on ‘i’ next to your device.
Step 5 – Select Disconnect to unpair the devices.
Step 6 – Now, Turn off Bluetooth in your device.
Step 7 – Turn Bluetooth back on.
Step 8 – Select your Oculus headset from Other Devices.
Step 9 – Click to pair the devices.
Now access your Meta Quest app to check if we have to fix Meta Quest app error occurred issues.
Fix 6: Update Meta Quest App
Are you using the latest version of the Meta Quest App? using an outdated app will result in glitches and app malfunctions. Open the App Store or the Google Play Store and update your Meta Quest app to the latest available version to fix Meta Quest app error occurred issue.
In iOS Devices
Open App Store > Profile icon > Meta Quest app > Update.
In Android Devices
Open Google Play Store > Menu > My Apps & Games > Update.
Related: Is Oculus Quest 2 Same As Meta Quest 2 Or They Differ?
Fix 7: Delete App Cache
Do you have enough storage space on your device? Lack of sufficient storage space will hinder the functioning of apps and result in glitches and malfunctions while using them. To fix Meta Quest app error occurred issue delete the app cache and open the app again to check if we have fixed the issue.
In iOS Devices
There is no specific option to directly delete the app cache in all iOS devices. To make up storage space on your device, you will have to offload the app entirely and install it again.
In Android Devices
Open Settings app > Storage > Meta Quest > Clear Cache.
Fix 8: Reinstall Meta Quest App
Have you deleted the cache on your Meta Quest app? Are you still not able to fix Meta Quest app error occurred issue? It is time for us to reinstall the Meta Quest app. Just delete the Meta Quest app that you have downloaded to your device and install it once again from the App Store for iOS devices or the Google Play Store for all Android devices. Reinstalling the app will automatically remove all malware that causes in-app issues and errors. Install the latest version of the app and access it once again to fix Meta Quest app error occurred issue.
Fix 9: Factory Reset
Have you tried to fix Meta Quest app error occurred issues with all the solutions given above? If you are still not able to fix Meta Quest app error occurred issue, it is time for you to reset your headset to the default factory settings. This will wipe off all data on your headset and return it to the original state of the software.
In Meta Quest App
Step 1 – Open the Meta Quest app on your device.
Step 2 – Click on Devices at the bottom of your phone.
Step 3 – Select the headset that is connected to your phone.
Step 4 – Click on Advanced Settings.
Step 5 – Select Factory Reset.
Step 6 – Tap to Reset.
In the Headset
You can perform the factory reset directly in your headset and fix Meta Quest app error issues by the following instructions.
Step 1 – Turn off your headset.
Step 2 – Hold the Power button and the Volume down button at the same time until the screen loads on your headset.
Step 3 – Select Factory Reset by navigating with the volume buttons.
Step 4 – Press the Power button.
Step 5 – Click on Yes by navigating with the volume buttons.
Step 6 – Press the Power button to confirm the factory reset.
Before you perform the factory reset, you should remember that all your account information, data and downloads will be permanently erased from your device. However, users will still have access to purchased contents and apps and games downloaded via their account.
Fix 10: Restart The Device
Have you tried to fix Meta Quest app error occurred issues by following all the instructions given above? Are you still not able to solve the issue? It is time for us to restart the devices. Just turn off your devices and turn it back on again in a few seconds to access the Meta Quest app. Turn off your android or iOS device and turn it back on in a few seconds to remove malware in the device.
Turn off your headset by pressing the Power button found at the side of your headset. Press on the Power button until your headset gets turned off. Wait for a while and turn it back on again. Now check if we have successfully fix Meta Quest app error occurred issues.
Related: Can You Change Oculus Quest 2 Batteries? Everything To Know!
Our Other Meta Quest App Guides That You Must Visit
- How To Cancel Meta Quest App Subscription? Steps To Follow!
- How To Login Meta Quest App? Easy Steps To Follow!
- How To Fix The Meta Quest App Gray Screen Issue? Top 4 Easy Fixes 2023!
- How To Fix Meta Quest App Session Expired? 10 Fixes To Try!
- How To Fix Unable To Login Meta Quest App On iPhone? 5 Easy Fixes In 2023!
- How To Fix Meta Quest App Not Working In 2023? Easy Fixes!!
- How To Update Meta Quest App? Ways To Update It!
- How To Fix Meta Quest App Not Pairing? Your Ultimate Guide!
Wrap Up
Meta is a pioneer of its kind by venturing into the AI revolution. It has built a gigantic platform to enable all users to participate in Virtual Reality and be witnesses to this amazing global phenomenon. Downloading and using the Meta Quest app takes you one step closer to the virtual world and keeps us in the loop. We hope that by following the instructions given in the article above, you are now able to successfully fix Meta Quest app error occurred issues.
Frequently Asked Questions
Q1 Why Is My Meta Quest App Not Working?
Meta users make use of the Meta Quest App to customize their device settings and set up Meta Quest gadgets. Users can also cast their VR experience on other paired devices through the app. However, users have been recently facing issues while trying to access the app. They have taken to social media to voice their complaints and look for ways to fix Meta Quest app error occurred issue.
Q2 Why Is My Oculus App Not Working?
The system requirements of the Meta Quest app require all users to meet the minimum requirements for phones to be compatible with operating the Meta Quest app.
· Apple users should have iOS 12.4 or newer versions
· Android users should have Apk 5.0 or later versions
Check if you have updated your software to the latest version, which is compatible with the Meta Quest app.
Q3 Why Download The Meta Quest App?
The Meta Quest app acts as the gateway for all Meta Quest users to have the best VR experience. Users can install the app on their mobile phones or download a desktop version of the app for Windows PC. With the Meta Quest app, users will now get notified of all new sales and upcoming launches. Users can buy, download and also install new VR apps and use the app to browse and manage them.
